[Skippy989]

Good morning! Well, here's my situation. After recently upgrading my system a few months ago I've been getting various different blue screens of death. They range anywhere from BAD_POOL_CALLER to problems with dxgmms1.sys and various others. While running Vista, I noticed I get these only when I manually change my RAM speed from 800Mhz to 1066Mhz. I also set the timings from 5-7-7-20 to 5-5-5-15 as well as changing the voltage to 2.1v. These were all the recommended settings for the RAM but while playing various games (Left 4 Dead, Call of Duty:World at War) I would get blue screens. Changing then RAM settings back to 800 and slowing down the timings would generally work. Last week I installed 7 and am now getting these Blue Screens fairly regularly during gaming. If not a blue screen, then the game will just shut down on itself. Changing the RAM settings has not worked and I've exhausted all possibilities that I know of which is why I'm turning to you guys and girls.

My theories are as follows: RAM is corrupt (although I have ran multiple memtests which say they are fine) or is possibly not compatible with my motherboard. HD is dying due to a few too many re-formats. Included with this is a .zip file of the minidump folder from the past few days. Hopefully someone will be able to tell me what is happening and I'm willing to try anything. Thanks in advance for the help!

Attached Files

•  111309_19281_01.zip   116.9KB   176 downloads

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Hi Skippy989...welcome to Geeks To Go...
try running CHKDSK
1. Click Start, click Computer.
2. Right click on the drive ( usually C:) where you want to run chkdsk and then click Properties.
3. Click the Tools tab.
4. Click Check Now button under Error-checking.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
5. Check both disk options and then click Start button.
6. Restart the computer once the chkdsk has completed successfully...

then check for any windows updates

[happyrock]

Hi Skippy989...welcome to Geeks To Go...
try running CHKDSK
1. Click Start, click Computer.
2. Right click on the drive ( usually C:) where you want to run chkdsk and then click Properties.
3. Click the Tools tab.
4. Click Check Now button under Error-checking.
If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
5. Check both disk options and then click Start button.
6. Restart the computer once the chkdsk has completed successfully...

then check for any windows updates

[Skippy989]

Ran ChkDsk, took forever. My computer restarted before I was able to see if there was any issues. Thanks for the advice and I will keep you posted.

[happyrock]

go to the event viewer scroll down until you find winlogon in the applications section...copy and paste the log back here

[Skippy989]

I could not find what you were looking for exactly although I think I found something similar. It was event viewer->WindowsLog->Application->
The Winlogon did not have what we were looking for but the source of Wininit did I believe. This is how it reads:



Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
133632 file records processed. File verification completed.
60 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
169592 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
133632 file SDs/SIDs processed. Cleaning up 207 unused index entries from index $SII of file 0x9.
Cleaning up 207 unused index entries from index $SDH of file 0x9.
Cleaning up 207 unused security descriptors.
Security descriptor verification completed.
17981 data files processed. CHKDSK is verifying Usn Journal...
33682472 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
133616 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
103069539 free clusters processed. Free space verification is complete.
Windows has checked the file system and found no problems.

488375968 KB total disk space.
75786320 KB in 114814 files.
63780 KB in 17982 indexes.
0 KB in bad sectors.
247708 KB in use by the system.
65536 KB occupied by the log file.
412278160 KB available on disk.

4096 bytes in each allocation unit.
122093992 total allocation units on disk.
103069540 allocation units available on disk.

Internal Info:
00 0a 02 00 c7 06 02 00 8b d9 03 00 00 00 00 00 ................
1b 01 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

[Skippy989]

It would seem that the hard drive is free from error. I did however launch Left 4 Dead 2 demo and the program crashed mid game. No blue screen, just a crash. This is what the error report says:

Faulting application name: SearchProtocolHost.exe, version: 7.0.7600.16385, time stamp: 0x4a5bd1b4
Faulting module name: ntmarta.dll, version: 6.1.7600.16385, time stamp: 0x4a5be03d
Exception code: 0xc0000005
Fault offset: 0x0000000000002c58
Faulting process id: 0xb54
Faulting application start time: 0x01ca64879afb3a04
Faulting application path: C:\Windows\system32\SearchProtocolHost.exe
Faulting module path: C:\Windows\system32\ntmarta.dll
Report Id: efb49ecd-d07c-11de-b054-001a4d5af186

There were 2 Windows error Reporting spots during that crash that read as follows:

1st is
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: SearchProtocolHost.exe
P2: 7.0.7600.16385
P3: 4a5bd1b4
P4: ntmarta.dll
P5: 6.1.7600.16385
P6: 4a5be03d
P7: c0000005
P8: 0000000000002c58
P9:
P10:

Attached files:
C:\Windows\Temp\WERF2C.tmp.appcompat.txt
C:\Windows\Temp\WERF9A.tmp.WERInternalMetadata.xml
C:\Windows\Temp\WERF9B.tmp.hdmp
C:\Windows\Temp\WER1518.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_SearchProtocolHo_76bcad9508cb5de85df72938f71de54d852e7de_cab_0c1c15d1

Analysis symbol:
Rechecking for solution: 0
Report Id: efb49ecd-d07c-11de-b054-001a4d5af186
Report Status: 4

Second read the exact same as the first.

Edited by Skippy989, 13 November 2009 - 01:13 PM.

[happyrock]

lets try turning off indexing...
1. Open the Start Menu.

2. In the white line (Start Search) area, type services and press Enter.

3. Click on Continue in the UAC prompt.

4. Scroll down and right click on Windows Search.

5. Click on Properties.

6. To Disable the Index -

A) Click on the Stop button.

B) Next to Startup type, click on the drop down menu arrow and click on Disable.

C) Click on Apply.

reboot

[Skippy989]

Just did that. Made it through Left 4 Dead 2 Demo and a Left 4 Dead game of versus with no problems. I will keep you posted. Thanks for the help! What does indexing do exactly?

[happyrock]

What does indexing do exactly?

its supposed to speed up searches on your computer ...but it consumes more resources than its worth..
there was extensive testing done and it only took a couple of seconds longer to use search and find something on your computer without having indexing on compared to having it off...
if you are having to search for things on your computer 10 or 15 times a day you can use google desktop that will index not only your computer but also your gmail account ...that's what I use and its fast...less than a second per search...there are others too

[Skippy989]

Well, it seems like Dawn of War 2 keeps crashing in game, and I just played a round of Left 4 Dead and I got a blue screen about 30 minutes in. All temperatures seem to be running fine. The disconcerting thing is that all the BSOD's are different. I've uploaded the newest one.

EDIT: Just ran Western Digitals Diagnostics program, no errors found.

Attached Files

•  111409_19422_01.zip   29.09KB   139 downloads

Edited by Skippy989, 14 November 2009 - 02:58 PM.

[happyrock]

did you run the quick test or the extensive test...
are you only crashing in games...

[Skippy989]

Ran extensive test. And yes, I believe it's only during games.

[happyrock]

go here and get everest home...install and
launch it...click the + by computer...click on sensor...get a screenshot and post it so I can check your temps and voltages...

[Skippy989]

I'm not exactly sure how to take a screen shot but the only sensor type Everest is reading is my HDD. My 500 Gig is running at 26C at idle and my 120 back up is running at 23C at idle.

[rshaffer61]

Have the sensor page open and do the following.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


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