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Computer doesn't come on, no power?


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#16
civiccrazy

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The rear usb ports work now. I didnt hook back up the front ones. my daughter try to plug something into one of them and it is bent down touching the other metal in there i think that is why it doesn't start up while it is connected.
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#17
civiccrazy

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One other thing...my ethernet port does not work. Right now I am connected using my wireless usb adapter. What could that be?
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#18
rshaffer61

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Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#19
civiccrazy

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Here is the screen shot.

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#20
rshaffer61

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OK you need to load the Motherboard chipset drivers This should take care of the problem. If you go a drivers disk for the motherboard they will be there. If not we will have to find it.
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#21
civiccrazy

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I did that already from the cd. It says it is installed. but it doesn't work.
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#22
rshaffer61

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What is the make and model of oyur system or motherboard? I will see if there is a newer chipset driver available.
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#23
civiccrazy

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Gigabyte EP45-UD3L
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#24
rshaffer61

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Go HERE and get the Chipset driver.
Once downloaded it looks like you just have to click on it to install it. If not your will need to go into Device manager right click on the SM Bus Controller and then click Update Driver
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#25
civiccrazy

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Ok, everything works good now. THank you for all of the help
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#26
rshaffer61

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Did the chipset driver work?
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#27
civiccrazy

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Yes.
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#28
rshaffer61

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GREAT glad to hear it. Congratulations. :) for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help. :) :)
This issue now appears to be resolved.


If other members are reading this and have a similar problem please begin a New Topic and someone will assist you as soon as possible
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