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#1
jerrybran

jerrybran

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Turned on my computer today and it tried to start up but then I got a balck screen that bascically said error stuff and then goes to a blue screen that say- A problem has been detected and windows has been shut down to prevent damage to your computer. I have tried using the f8 key and it just brings me back to the blue error screen. Can anyone help me?
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#2
ashyo

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Windows XP is kinda old now and full of bugs same with vista.

Thats why they allways bring out new softrwares every year.

So i suggest find a quicker way to your F8 key.

When you goto the options you should see starting computer problems.
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#3
jerrybran

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not really sure what you mean. Can you elaborate? I am pretty clueless when it comes to computers but I need to save mine...somehow.
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#4
rshaffer61

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You supplied no system information for us to assist.
Make and model of system if it is a brand name
Did you make and hardware changes right before this happened?
did you add new software?
Did you update drivers or software?
Did you download anything?
Do you have a Genuine Microsoft XP installation disk or is it a Recovery Disk supplied by the system manufacturer?
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#5
jerrybran

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Dell 4700 no new hardware that I am aware of, no new software, no recent updates, YES I did download an email, yes i have my indstallation disc.
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#6
rshaffer61

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Please do the following:

How To Run Chkdsk /r from Recovery Console:


How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)
  • Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
    Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  • When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
    Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
  • When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  • At the Recovery Console command prompt, type the following then press Enter:

    chkdsk /r

  • Allow this to run UNDISTURBED until completed (45 min or so)
  • Report any errors

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