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Started by
lavender01
, Nov 20 2009 06:55 PM
#1
Posted 20 November 2009 - 06:55 PM
#2
Posted 21 November 2009 - 07:49 AM
I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
#3
Posted 21 November 2009 - 08:26 AM
Thank you - I now have my homepage back.
#4
Posted 21 November 2009 - 08:56 AM
Great I'm glad to hear the issue has been resolved. Thanks for letting us know and can you tell how it was resolved? This may help someone in the future with the same problem.
#5
Posted 21 November 2009 - 09:08 AM
I went back into spybot - it mentioned something about a registry change so when I clicked that to accept - everything was ok.
#6
Posted 21 November 2009 - 09:09 AM
Thank you for the information and again Congratulations. for a successful resolution for your issue.
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