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Auto refreshed web pages hibernate XP laptop


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#1
Neal Giovanni

Neal Giovanni

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Hello I am Neal Giovanni. I am new to that site so if this is posted in the wrong location or a similar problem has been posted please forgive me.

My problem is this, I am maintaining a website for a ministry which has recently moved their website. They had me put up a redirection page at the old website. I went to test it out and whenever the page goes to redirect, XP goes into hibernation. I have tried several different ways of redirecting including PHP, JavaScript and Meta tags all with the same result. When the delay time, that lets a visitor read that the site has moved, has run out XP hibernates. I have never read of that problem anywhere before and have no idea how to fix it. I have run several anti-virus and anti-malware programs and the system repeatedly comes up clean.

I appreciate any help you can give me.
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#2
Sometimes needs help

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Hello Neal Giovanni and welcome to Geeks to Go!


Malware scans are not a solution I am guessing.
Here are a few questions:

1.) Have you tried the redirection on a different PC? If so, are the results the same?
2.) Do you currently have hibernate enabled? Check this by going to Start>Shut Down>See if you can click hibernate.

Please post with your results.

-Sometimes Needs Help
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#3
Neal Giovanni

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Thank you for your help. Yes, Hibernation is enabled for that computer. I use it all the time and no it doesn't restart other computers I have tried it on, including other computers with Hiberatnion enabled. (I have tried the page on likr 5 other computers including both desktops and laptops.)

The computer that it causes to hibernate is an ASUS EEE PC netbook - it was a model 900 something I forget the exact number. It has an Intel Atom 1.6 Gig CPU and 2 Gig of ram. My nephew has an identical model netbook with Hibernation enabled and it doesn't trigger the hibernation in his netbook so I doubt it has anything to do with the hardware or Hibernation itself.

One difference I have noted is that I have a program that monitors the battery level that I prefer over the built in battery monitor. None of the other computers I have tested use that program so I thought that might be it. However.
even if I prevent that program from starting up and restart the computer to make sure it isn't in memory, redirecting web pages still cause the computer to hibernate.
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#4
Sometimes needs help

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Download Autoruns from here.

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

-Sometimes Needs Help
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#5
Neal Giovanni

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Hi, sorry it took so long to get back. I couldn't get time to use the computer for a couple of days.

The Autoruns.txt is included with this post.

Attached Files


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