[Rorschach112]

hi

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

Please download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.






Go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
    Mail databases
• Click on My Computer under Scan.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

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Hi, here's the log from Kaspersky scan. Thanks.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, December 1, 2009
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, December 02, 2009 00:38:36
Records in database: 3320487
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Objects scanned: 117896
Threats found: 3
Infected objects found: 4
Suspicious objects found: 0
Scan duration: 03:30:26


File name / Threat / Threats count
C:\Documents and Settings\HP_Administrator\My Documents\Sh\a\vnc-4_1_2-x86_win32_viewer.zip Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 1
C:\Documents and Settings\HP_Administrator\My Documents\Sh\x\TOOLS\VNC\vnc-3.3.7-x86_win32.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 2
C:\downloads\tightvnc-1.3.10-setup.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1370 1

Selected area has been scanned.

[satyap]

Hi, here's the log from Kaspersky scan. Thanks.

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, December 1, 2009
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Wednesday, December 02, 2009 00:38:36
Records in database: 3320487
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan statistics:
Objects scanned: 117896
Threats found: 3
Infected objects found: 4
Suspicious objects found: 0
Scan duration: 03:30:26


File name / Threat / Threats count
C:\Documents and Settings\HP_Administrator\My Documents\Sh\a\vnc-4_1_2-x86_win32_viewer.zip Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.4 1
C:\Documents and Settings\HP_Administrator\My Documents\Sh\x\TOOLS\VNC\vnc-3.3.7-x86_win32.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c 2
C:\downloads\tightvnc-1.3.10-setup.exe Infected: not-a-virus:RemoteAdmin.Win32.WinVNC.1370 1

Selected area has been scanned.

[Rorschach112]

got the mbam one ?

[satyap]

Mbam kog:

Malwarebytes' Anti-Malware 1.41
Database version: 3271
Windows 5.1.2600 Service Pack 2

12/1/2009 6:01:32 PM
mbam-log-2009-12-01 (18-01-32).txt

Scan type: Quick Scan
Objects scanned: 124132
Time elapsed: 6 minute(s), 7 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Rorschach112]

Your logs are clean


Follow these steps to uninstall Combofix and tools used in the removal of malware

Uninstall ComboFix

Remove Combofix now that we're done with it.

• Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
• Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between the "x" and "/")
  
• Please follow the prompts to uninstall Combofix.
• You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

• Download OTC to your desktop and run it
• Click Yes to beginning the Cleanup process and remove these components, including this application.
• You will be asked to reboot the machine to finish the Cleanup process. Choose Yes.

Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



Below I have included a number of recommendations for how to protect your computer against malware infections.

• Keep Windows updated by regularly checking their website at :
  http://windowsupdate.microsoft.com/
  This will ensure your computer has always the latest security updates available installed on your computer.
  
  
• SpywareBlaster protects against bad ActiveX, it immunizes your PC against them.
  
  
• SpywareGuard offers realtime protection from spyware installation attempts. Make sure you are only running one real-time anti-spyware protection program ( eg : TeaTimer, Windows Defender ) or there will be a conflict.
  
  
• Make Internet Explorer more secure
  
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.
• TFC - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.
  
  
• Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
  secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
  blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
  Here
  
  
  If you choose to use Firefox, I highly recommend these add-ons to keep your PC even more secure.
  
  • NoScript - for blocking ads and other potential website attacks
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling
  
  
• Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  
  
• ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  
  
• FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  
  
• Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.
  
  
• Please read my guide on how to prevent malware and about safe computing here

Thank you for your patience, and performing all of the procedures requested.

[satyap]

Thank you very much for all your help in cleaning up my PC. It's been a learning experience, and I will follow up on your recommendations for securing the PC.

Just a quick observation on the last steps- when I ran the Combofix /Uninstall, the Avast anti-virus kept complaining of several Trojan infections. I kept moving them to Chest or deleting them. I wasn't sure if Combofix was causing these errors. I am presuming Combofix got uninstalled. I ran the OTL later on without any issues.

The search links are no longer being re-directed- so this has been a tremendous help.

Thank you once again for all your help.

[Rorschach112]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.