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Windows Vista virus preventing malware scans


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#1
Iain_

Iain_

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Hello,

I'm having quite a severe virus issue. I've tried following the malware guide, but one of the virus effects is that it is not allowing me to open programs. I get error messages every few seconds, the most common one states that wuauclt.exe is infected. My virus scanner and malware protection seems to have been disabled and every couple of minutes IE opens to a website offering me to purchase 'Antivirus System Pro'. The same 'virus protection' is what is warning me of the infections, but I don't have it installed so I guess it is part of the virus effects. I have tried downloading a new virus scanner and I've tried system restore, but whenever the program activates it immediately closes with the error message 'consent.exe infected'.

I'm running Windows Vista on a Dell Inspiron 1501 Laptop. I would love to provide more information, but like I said I cannot seem to run any programs.

Any help will be very much appreciated. I have used this website before and found it incredibly useful so thank you for the great documentation.
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#2
rshaffer61

rshaffer61

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If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools
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