I don't want to sound ungrateful but I posted my problem in this forum because it's about e-mails. The first reply told me to post it in the malware forum which I did and it has been ignored, the second reply told me to go to the malware removal and spyware removal forum and run all the steps there and if I still have a problem to please return to THIS thread and we will pursue other options to help you solve your current problem(s).Which is what I have done.
I understand that some of the info you have recieved is somewhat confusing... I'm sorry.
I also understand that you are trying to keep your problem in the thread that makes the most sense... Thank you...
The only problem is most likely you have an infection of some kind... The only place here at geeks to go, to discuss and get assistance with malware is in the malware forum... Only the experts\helpers are allowed to assist someone with malware problems, Due to the reprecussions of someone "untrained" helping and then "hurting\losing" someone elses "computer\data."
I have looked at your thread in the malware forum... The way our forum works (for malware) You go through the malware\spyware cleaning guide... Then you make a new topic in the malware forum... There were 4 logs that should have been created when you performed the steps in the cleaning guide. You need to go back to your thread "in the malware forum" and edit it to include the 4 logs as requested...
The information you posted to your malware thread doesn't give enough information to help you...
Also understand that it seems you were ignored. Everyone here are volunteers. And each person has their own "area" of expertise. What you need to do is:
1. edit your post to include the
A. MBAM log
B. RootRepeal log
C. OTL log
D. OTL extras log
2. Click here -->> The Waiting Room
Post a New Topic
here this is where the staff look to find people that have been over looked... Please include a link to your topic in the malware forum... Again I'm sorry you were overlooked... But the malware forum is the busiest place in Geeks to go... If after you have been assisted by our malware staff and they deem you clean then "return to this thread and our "tech" staff will be happy to help you...
Have a great day, and good luck