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Blue Screen of Death when playing video on websites


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#1
paulelsa

paulelsa

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Often when playing videos on my Windows XP I will suddenly get a "blue screen of death" and the computer will automatically restart. It has happened while viewing the Australian ABC I-View site and also while trying to watch videos posted on robbiewilliams.com. I shall include information from a Belarc Analysis ...

Belarc Advisor
The license associated with the Belarc Advisor product allows for free personal use only. Use on multiple computers in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your computer by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.

About Belarc

System Management Products

Your Privacy



In page Links:

Installed Hotfixes

Software Licenses

Software Versions



System Security Status
CIS Benchmark Score
Score
3.13 of 10


Virus Protection
OK
Up-to-date


Microsoft Security Updates
Unknown
Status unknown

ć Advisor security definitions are out of date. Click here for the latest definitions.

Computer Profile Summary
Computer Name: Paul (in WORKGROUP)
Profile Date: Saturday, 5 December 2009 11:13:47 AM
Advisor Version: 7.2x
Windows Logon: Paul

Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Media Center Edition Service Pack 3 (build 2600) HP Pavilion 061 PN245AA-ABG m1188a 0r&0111RE101PUFFE00
System Serial Number: AUW443000B AN490
Processor a Main Circuit Board b
3.20 gigahertz Intel Pentium 4
16 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: ASUSTeK Computer INC. Puffer 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 3.28 01/23/2006
Drives Memory Modules c,d
320.07 Gigabytes Usable Hard Drive Capacity
129.57 Gigabytes Hard Drive Free Space

MagicISO Virtual DVD-ROM0000 [CD-ROM drive]
Optiarc DVD RW AD-7200A [CD-ROM drive]

Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
ST3320620NS [Hard drive] (320.07 GB) -- drive 0 1024 Megabytes Installed Memory

Slot 'DIMM1' has 1024 MB
Slot 'DIMM2' is Empty
Slot 'DIMM3' is Empty
Slot 'DIMM4' is Empty
Local Drive Volumes


c: (NTFS on drive 0) 320.07 GB 129.57 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Paul 5/12/2009 10:57:59 AM (admin)
local system accounts
Administrator never (admin)
ASPNET never
Guest 28/11/2009 10:21:58 AM
HelpAssistant never
SUPPORT_388945a0 never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Amyuni Document Converter 2.10 on LPT1:
Canon iP6600D on USB001
FinePrint 6 on FPR6:
Microsoft XPS Document Writer on XPSPort:
Nitro PDF Driver 5 on easyPDF Port:
PDFCreator on PDFCreator:
Send To Microsoft OneNote Driver on Send To Microsoft OneNote Port:
Controllers Display
Intel® 82801FB Ultra ATA Storage Controllers - 2651
Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) RADEON X300 Series [Display adapter]
RADEON X300 Series Secondary [Display adapter]
SAMSUNG [Monitor] (40.2"vis, October 2005)
Bus Adapters Multimedia
MagicISO SCSI Host Controller
Intel® 82801FB/FBM USB Universal Host Controller - 2658
Intel® 82801FB/FBM USB Universal Host Controller - 2659
Intel® 82801FB/FBM USB Universal Host Controller - 265A
Intel® 82801FB/FBM USB Universal Host Controller - 265B
Intel® 82801FB/FBM USB2 Enhanced Host Controller - 265C Hauppauge WinTV PVR PCI II (26xxx)
Realtek High Definition Audio
Communications Other Devices
Agere Systems PCI Soft Modem


1394 Net Adapter
Realtek RTL8139/810x Family Fast Ethernet NIC
primary Auto IP Address: 10.1.1.4 / 24
Gateway: 10.1.1.1
Dhcp Server: 10.1.1.1
Physical Address: 00:11:2F:A5:B2:27
Wireless PCI 802.11b/g adapter WN4201B

Networking Dns Server: 10.1.1.1
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (3x)
Microsoft eHome Infrared Transceiver
Enhanced Mulmedia PS/2 Keyboard
Microsoft eHome MCIR 109 Keyboard
Microsoft eHome MCIR Keyboard
Microsoft eHome Remote Control Keyboard keys
HID-compliant mouse
Microsoft PS/2 Mouse
eHome Infrared Receiver
Unknown Device
USB Mass Storage Device
USB Root Hub (5x)
pcouffin device for 32 bits systems
Virus Protection [Back to Top]
avast! antivirus 4.8.1368 [VPS 091204-0] Version 4.8.1368
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 09/09/2008 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 2.0 Service Pack 2
no verification data KB958481 on 2/08/2009 (details...)
no verification data KB974417 on 16/10/2009 (details...)
.NET Framework 3.0 Service Pack 2
no verification data KB958483 on 2/08/2009 (details...)
.NET Framework 3.5 SP1
no verification data KB958484 on 2/08/2009 (details...)
no verification data KB963707 on 2/09/2009 (details...)
.NETFramework
1.0
no verification data SP3 (Microsoft .NET Framework 1.0 Service Pack 3)
no verification data KB953295 (details...)
1.1
no verification data S867460 (details...)
no verification data M953297 (details...)
CAPICOM
no verification data KB931906 on 21/10/2009 (details...)
Media Center 2005
SP4
passed verification KB900325 on 18/09/2008 (details...)
MSXML4SP2
no verification data KB954430 on 12/11/2008 (details...)
no verification data KB973688 on 25/11/2009 (details...)
Office Access MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Access Setup Metadata MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Enterprise 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
no verification data KB957789 on 22/10/2009 (details...)
no verification data KB967642 on 21/10/2009 (details...)
no verification data KB969559 on 22/10/2009 (details...)
no verification data KB969604 on 22/10/2009 (details...)
no verification data KB969613 on 22/10/2009 (details...)
no verification data KB969693 on 22/10/2009 (details...)
no verification data KB972363 on 22/10/2009 (details...)
no verification data KB972581 on 22/10/2009 (details...)
no verification data KB973593 on 12/11/2009 (details...)
no verification data KB973704 on 12/11/2009 (details...)
no verification data KB973709 on 22/10/2009 (details...)
no verification data KB974234 on 22/10/2009 (details...)
no verification data KB975960 on 12/11/2009 (details...)
Office Excel MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Groove MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Groove Setup Metadata MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office InfoPath MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office OneNote MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Outlook MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office PowerPoint MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Proof (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Proof (French) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Proof (Spanish) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Publisher MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Shared MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Shared Setup Metadata MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Office Word MUI (English) 2007
no verification data KB954711[SP] on 21/10/2009 (details...)
Software Update for Web Folders (English) 12
no verification data KB954711[SP] on 21/10/2009 (details...)
WGA
SP0
passed verification KB892130 on 25/07/2008 (details...)
Windows Media Format 11 SDK
no verification data KB929399 (details...)
SP0
passed verification KB929399 on 21/01/2009 (details...)
Windows Media Player 10
no verification data KB936782_WMP10 (details...)
SP0
no verification data KB903157 on 18/09/2008 (details...)
SP2
passed verification KB936782_WMP10 on 13/08/2008 (details...)
Windows Media Player 11
no verification data KB936782_WMP11 (details...)
no verification data KB939683 (details...)
no verification data KB954154_WM11 (details...)
no verification data KB959772_WM11 (details...)
SP0
passed verification KB939683 on 21/01/2009 (details...)
passed verification KB954154_WM11 on 21/01/2009 (details...)
passed verification KB959772_WM11 on 11/03/2009 (details...)
SP2
passed verification KB936782_WMP11 on 21/01/2009 (details...)
Windows Media Player
no verification data KB952069_WM9 (details...)
no verification data KB954155_WM9 (details...)
no verification data KB968816_WM9 (details...)
no verification data KB973540_WM9 (details...)
SP0
passed verification KB952069_WM9 on 13/12/2008 (details...)
passed verification KB954155_WM9 on 16/10/2009 (details...)
passed verification KB968816_WM9 on 10/09/2009 (details...)
passed verification KB973540_WM9 on 13/08/2009 (details...)
Windows XP
no verification data KB923689 (details...)
no verification data KB941569 (details...)

Windows XP (continued)
SP0
passed verification KB923689 on 18/07/2008 (details...)
passed verification KB938127-V2-IE7 on 27/08/2008 (details...)
passed verification KB941569 on 18/07/2008 (details...)
passed verification KB950759-IE7 on 26/07/2008 (details...)
passed verification KB953838-IE7 on 13/08/2008 (details...)
passed verification KB956390-IE7 on 16/10/2008 (details...)
passed verification KB958215-IE7 on 13/12/2008 (details...)
passed verification KB960714-IE7 on 18/12/2008 (details...)
passed verification KB961260-IE7 on 12/02/2009 (details...)
passed verification KB963027-IE7 on 18/04/2009 (details...)
passed verification KB969897-IE7 on 10/06/2009 (details...)
passed verification KB969897-IE8 on 11/07/2009 (details...)
passed verification KB971930-IE8 on 11/07/2009 (details...)
passed verification KB971961-IE8 on 10/09/2009 (details...)
passed verification KB972260-IE8 on 29/07/2009 (details...)
passed verification KB972636-IE8 on 2/08/2009 (details...)
passed verification KB974455-IE8 on 16/10/2009 (details...)
passed verification KB976749-IE8 on 3/11/2009 (details...)
SP10
passed verification MSCOMPPACKV1 on 21/01/2009 (Microsoft Compression Client Pack 1.0 for Windows XP)
SP20
passed verification KB943729 on 21/01/2009 (details...)
SP3
passed verification KB888111WXPSP2 on 18/07/2008 (details...)
passed verification KB898461 on 18/07/2008 (details...)
passed verification KB925766 on 21/01/2009 (details...)
no verification data KB936929[SP] on 18/07/2008 (details...)
passed verification KB940157 on 25/07/2008 (details...)
passed verification KB953295 on 16/10/2009 (details...)
passed verification KB963093 on 10/06/2009 (details...)
passed verification KB973768 on 10/09/2009 (details...)
SP4
passed verification KB915800-V4 on 25/07/2008 (details...)
passed verification KB923561 on 17/04/2009 (details...)
no verification data KB938464 on 10/09/2008 (details...)
passed verification KB942763 on 18/07/2008 (details...)
passed verification KB946648 on 13/08/2008 (details...)
passed verification KB950759 on 18/07/2008 (details...)
no verification data KB950760 on 18/07/2008 (details...)
passed verification KB950762 on 18/07/2008 (details...)
passed verification KB950974 on 13/08/2008 (details...)
passed verification KB951066 on 13/08/2008 (details...)
passed verification KB951072-V2 on 13/08/2008 (details...)
passed verification KB951376-V2 on 18/07/2008 (details...)
passed verification KB951618-V2 on 15/08/2008 (details...)
passed verification KB951698 on 18/07/2008 (details...)
passed verification KB951748 on 24/07/2008 (details...)
passed verification KB951978 on 18/07/2008 (details...)
passed verification KB952004 on 18/04/2009 (details...)
passed verification KB952287 on 13/08/2008 (details...)
passed verification KB952954 on 13/08/2008 (details...)
no verification data KB953839 on 13/08/2008 (details...)
passed verification KB954211 on 16/10/2008 (details...)
passed verification KB954459 on 12/11/2008 (details...)
passed verification KB954550-V5 on 2/08/2009 (details...)
passed verification KB954600 on 13/12/2008 (details...)
passed verification KB955069 on 12/11/2008 (details...)
passed verification KB955839 on 13/12/2008 (details...)
no verification data KB956391 on 16/10/2008 (details...)
passed verification KB956572 on 17/04/2009 (details...)
passed verification KB956744 on 13/08/2009 (details...)
passed verification KB956802 on 13/12/2008 (details...)
passed verification KB956803 on 16/10/2008 (details...)
passed verification KB956841 on 16/10/2008 (details...)
passed verification KB956844 on 10/09/2009 (details...)
passed verification KB957095 on 16/10/2008 (details...)
passed verification KB957097 on 12/11/2008 (details...)
passed verification KB958644 on 24/10/2008 (details...)
passed verification KB958687 on 14/01/2009 (details...)
passed verification KB958690 on 11/03/2009 (details...)
no verification data KB958869 on 16/10/2009 (details...)
passed verification KB959426 on 18/04/2009 (details...)
passed verification KB960225 on 11/03/2009 (details...)
no verification data KB960715 on 12/02/2009 (details...)
passed verification KB960803 on 17/04/2009 (details...)
passed verification KB960859 on 13/08/2009 (details...)
passed verification KB961118 on 3/08/2009 (details...)
passed verification KB961371 on 16/07/2009 (details...)
passed verification KB961373 on 17/04/2009 (details...)
passed verification KB961501 on 10/06/2009 (details...)
passed verification KB967715 on 25/02/2009 (details...)
passed verification KB968389 on 16/10/2009 (details...)
passed verification KB968537 on 11/06/2009 (details...)
passed verification KB969059 on 16/10/2009 (details...)
no verification data KB969898 on 10/06/2009 (details...)
passed verification KB969947 on 12/11/2009 (details...)
passed verification KB970238 on 10/06/2009 (details...)
passed verification KB970653-V3 on 26/08/2009 (details...)
passed verification KB971486 on 16/10/2009 (details...)
passed verification KB971557 on 13/08/2009 (details...)
passed verification KB971633 on 16/07/2009 (details...)
passed verification KB971657 on 13/08/2009 (details...)
no verification data KB973346 on 15/07/2009 (details...)
passed verification KB973354 on 13/08/2009 (details...)
passed verification KB973507 on 13/08/2009 (details...)
no verification data KB973525 on 16/10/2009 (details...)
passed verification KB973687 on 25/11/2009 (details...)
passed verification KB973815 on 13/08/2009 (details...)
passed verification KB973869 on 13/08/2009 (details...)
passed verification KB974112 on 16/10/2009 (details...)
passed verification KB974571 on 16/10/2009 (details...)
passed verification KB975025 on 16/10/2009 (details...)
passed verification KB975467 on 16/10/2009 (details...)
passed verification KB976098-V2 on 25/11/2009 (details...)
Windows
SP1
no verification data IDNMITIGATIONAPIS on 25/07/2008 (Microsoft Internationalized Domain Names Mitigation APIs)
no verification data NLSDOWNLEVELMAPPING on 25/07/2008 (Microsoft National Language Support Downlevel APIs)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 09/09/2008 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

ARTS PDF - Nitro PDF Professional NPP5A678900DC0EF
Belarc - Advisor 96d58f20
Companion Software - Metafile Companion TMK-MC32-US-110-XZTMKWAQ
Microsoft - Games 75043-037-2908646-40004 (Key: D7JBY-62GYR-XTRH9-R9WWJ-G9D4D)
Microsoft - Internet Explorer 92318-600-0080661-21477
Microsoft - Office Enterprise 2007 89388-707-1528066-65129 (Key: KGFVY-7733B-8WCK9-KTG64-BC7D8)
Microsoft - WebFldrs XP 12345-111-1111111-82347
Microsoft - Windows Defender 81664-446-4685757-04484 (Key: R2D43-3DHG9-DQ79W-W3DXQ-929DY)
Microsoft - Windows XP Media Center Edition 76487-OEM-0080661-21477 (Key: FCRGG-B7RVF-CV9XB-DGT4J-4V9H3)e
Software Versions (mouse over * for details, click * for location) [Back to Top]
2007 Microsoft Office system Version 12.0.6514.5000 *
A.C.I.D. Wizard *
Acoustica, Inc. - Spin It Again Version 2, 1, 0, 39 *
AD ON Multimedia Advertising GmbH - eBayShortcuts Version 01.00.0000 *
Adobe Acrobat Version 8.1.7.59 *
Adobe Reader Version 8.1.7.59 *
Agent Module Version 2, 0, 0, 0 *
Agere Soft Modem Call Progress Service Version 1.0.0.8 *
Alcohol 120% Version 1.9 *
Alcohol Soft Development Team Version 1.9 *
Alexander Roshal - WinRAR archiver Version 3.70.0.0 *
All Alex, Inc. - Replay Video Capture Version 3.0.0.0 *
ALWIL Software - avast! Antivirus Version 4, 8, 0, 0 *
Angus Johnson - Internode Monthly Usage Meter Version 1.0.0.0 *
AnswersThatWork.com - TUT Version 4.86 *
Apple Inc. - Bonjour Version 1,0,6,2 *
Apple Inc. - iTunes Version 9.0.2.25 *
Apple Inc. - MobileMe Version 1, 5, 0, 0 *
Apple Inc. - QuickTime QuickTime 7.6.4 (1327.73) *
Apple Mobile Device Service Version 2.50.39.0 *
Apple Software Update Version 2.1.1.116 *
Ares for windows Version 1.9 *
ATI External Event Utility for WindowsNT and Windows9X Version 6.14.10.4107.01 *
Azureus Version 3.0.0.0 *
Belarc, Inc. - Advisor Version 7.2x *
bepldr Module Version 5, 0, 0, 1 *
Bitz and Pixelz BV - Book Collector Version 5.4 *
Broderbund LLC - EReg32 Application Version 2, 1, 0, 5 *
Broderbund Properties LLC - PrintMaster 16.0 Version 6.5.0.1481 *
CACE Technologies - Remote Packet Capture Daemon Version 3, 1, 0, 27 *
Canon BJ Raster Printer Driver Installer Version 1.90.0.0 *
Canon Camera Access Library 8 Version 8, 4, 0, 1 *
CANON INC. - BJEZPRN.EXE Version 3, 3, 0, 0 *
CANON INC. - DPPViewer Module Version 3, 6, 0, 0 *
CANON INC. - Memory Card Utility Version 3.00 *
Canon Inc. - MyCamera Version 7, 1, 0, 1 *
Canon Utilities CameraWindow Version 7, 1, 0, 2 *
Canon Utilities MCULauncher Version 1, 2, 0, 9 *
Canon Utilities PhotoStitch Launcher Version 3.1.6.8 *
Cinematronics - 3D Pinball Version 5.1.2600.5512 *
Clipomatic2 Version 1, 0, 0, 1 *
Collectorz.com Movie Collector Version 5.6 *
Collectorz.com Music Collector Version 8.7 *
Combined Community Codec Pack Version 1.0.1.0 *
COMODO BackUp Version 1.0.0.1 *
COMODO Internet Security Version 3, 13, 119746, 572 *
Computer Application Studio - DVD Audio Extractor Version 4.3.0 *
Crytek GmbH - Crysis Version 1, 1, 1, 5767 *
eMule LinkCreator Version 0.7.0.0 *
ERUNT *
Fengtao Software Inc. - DVDFab Version 6, 0, 7, 0 *
FinePrint Version 6.10 *
Firetrust Ltd - MailWasher Pro Version 5.0 *
Gabest - Media Player Classic Version 6, 4, 9, 0 *
GameSpy GSAPak Version 1.01 *
Google Desktop Version 5.9.911.3589 *
Google Earth Version 4.3.7284.3916 *
Google Inc. - Picasa Version 2.1.0 *
Google Inc. - Picasa Version 2.2.0 *
gpckey10 Application Version 1, 0, 0, 1 *
Hasbro, PCA, and Third-i Productions - Ultimate Yahtzee Version 1, 0, 0, 1 *
Hewlett-Packard - HP Software Update Client Version 4, 0, 12, 1 *
Hewlett-Packard - hpwuSchd Application Version 80, 1, 0, 0 *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 053.000.013.000 *
Hewlett-Packard Co. - hp digital imaging - hp all-in-one series Version 070.000.170.001 *
Hewlett-Packard Company - HP Solution Center Version 050.000.152.000 *
Hewlett-Packard Company KBD EXE Version 1.0.2.2 *
http://www.emule-project.net - eMule Version 0.49.2 Unicode *
I.R.I.S. SA - Registration Wizard Version 5, 0, 0, 2 *
IGN Entertainment Inc. - GameSpy Comrade Version 1.0.2736.25293 *
IGN Entertainment, Inc. - GameSpy Arcade Version 2.0.5.5228 *
InstallShield unInstaller Version 2.20.926.0 *
Intuit - Quicken 2002 for Windows Version 010.000.000.000 *
Intuit - Quicken Deluxe 6 for Windows Version 6.0.0.120 *
Launch Cooliris *
LaunchU3.exe Version 1,6,1,1 *
Lavasoft - Ad-Aware Admin Application Version 8, 0, 0, 0 *
Lavasoft - Ad-Aware Application Version 8, 1, 0, 0 *
Lavasoft - Ad-Aware Installation Package *
Lavasoft - Ad-Aware Service Application Version 8, 1, 0, 0 *
Lavasoft - Download Guard for Internet Explorer Installer *
Lavasoft - ThreatWork Application Version 8, 1, 0, 0 *
Lavasoft AB - Ad-Aware Version 8.1.0.0 *
Lavasoft Startup Manager Version 1, 0, 0, 236 *
LimeWire Version 1, 0, 0, 2 *
Macrovision Europe Ltd. - FLEXnet Publisher (32 bit) Version 11.3.5.1 *
MagicISO, Inc. - MagicDisc Version 2.7.0.105 *
Mahjong Escape: Ancient Japan Version 1, 0, 0, 1 *
Malwarebytes' Anti-Malware Version 1.41 *
Media Navigation,Inc/Monolith Corp. - CD-LabelPrint Version 1.1.0.0 *
Microsoft ® .NET Framework Version 1.1.4322.2032 *
Microsoft ® Windows Script Host Version 5.7.0.18066 * Microsoft Application Error Reporting Version 12.0.6413.1000 *
Microsoft Clip Organizer Version 12.0.6423.1000 *
Microsoft Corporation - Groove Audit Service Version 4.2.2.2803 *
Microsoft Corporation - GrooveMonitor Utility Version 4.2.2.2803 *
Microsoft Corporation - Halo Version 01.00.08.0616 *
Microsoft Corporation - Internet Explorer Version 8.00.6001.18702 *
Microsoft Corporation - Messenger Version 4.7.3001 *
Microsoft Corporation - Office Diagnostics Service Version 12.0.6413.1000 *
Microsoft Corporation - Office Diagnostics Version 12.0.6413.1000 *
Microsoft Corporation - Office Source Engine Version 12.0.4518.1014 *
Microsoft Corporation - Windows Defender Version 1.1.1593.0 *
Microsoft Corporation - Windows Installer - Unicode Version 3.1.4001.5512 *
Microsoft Corporation - Windows Movie Maker Version 2.1.4026.0 *
Microsoft Corporation - Windows« NetMeeting« Version 3.01 *
Microsoft Corporation - Zone.com Version 1.2.626.1 *
Microsoft Data Access Components Version 3.525.1132.0 *
Microsoft Office Groove Version 4.2.2.2807 *
Microsoft Office InfoPath Version 12.0.6413.1000 *
Microsoft Office OneNote Version 12.0.6415.1000 *
Microsoft Office Outlook Version 12.0.6514.5000 *
Microsoft Office Picture Manager Version 12.0.6413.1000 *
Microsoft« .NET Framework Version 2.0.50727.3053 *
Microsoft« .NET Framework Version 3.0.6920.1427 *
Microsoft« Internet Services Version 6.1.27.0 *
Microsoft« Visual Studio .NET Version 7.00.9466 *
Microsoft« Windows« Operating System Version 11.0.5721.5145 *
Miro *
Mozilla Corporation - Firefox Version 3.5.5 *
Nero AG - Cover Designer Version 2, 10, 1, 1 *
Nero AG NeroCheck Version 1, 0, 0, 7 *
Nero BackItUp Version 2, 10, 6, 4 *
Nero Burning ROM Version 7, 11, 10, 0 *
Nero BurnRights Version 2.1.0.11 *
Nero CD - DVD Speed Version 4, 7, 7, 15 *
Nero DriveSpeed Version 3, 0, 11, 2 *
Nero Home Version 2,0,17,0 *
Nero ImageDrive Version 3.0.0.12 *
Nero InfoTool Version 4, 4, 3, 0 *
Nero Installer Version 1, 6, 48, 14 *
Nero MediaHome Version 2,5,17,0 *
Nero Mobile Version 1.4.0.9 *
Nero PhotoSnap image editor Version 1, 2, 0, 25 *
Nero Photosnap Viewer Version 1, 2, 0, 25 *
Nero Recode 2 Version 2, 5, 6, 0 *
Nero ShowTime Version 3, 10, 1, 0 *
Nero SoundTrax Version 2, 10, 1, 0 *
Nero StartSmart Version 3, 10, 1, 7 *
Nero Vision Version 4,9,7,6 *
Nero WaveEditor Version 3, 10, 1, 0 *
Netia - Radio-Assist Version 7.51 *
Nitro PDF Professional Version 5, 3, 1, 8 *
NTREGOPT *
Nu2 Productions - PE Builder Version 3,1,2,0 *
Online Media Technologies Ltd. - AVS Registration 2.1 Version 2.1 *
Online Media Technologies Ltd. - AVS Repair 4.1 Version 4.1 *
Online Media Technologies LTD. - AVS Update Manager Version 1.0 *
Online Media Technologies Ltd. - AVS Video Converter Version 6.3 *
Online Media Technologies Ltd. - AVS4YOU Software Navigator Version 1.3 *
Paramount Software UK Ltd - Macrium Reflect Version 4.2.2082.1 *
Pavel Cvrcek - MozBackup Version 1.4.8 *
pdfforge http://www.pdfforge.org/ - PDFCreator Version 0.09.0008 *
pdfforge http://www.pdfforge.org/ - TransTool Version 3.00 *
Piriform Ltd - CCleaner Version 2, 25, 0, 1025 *
PnkBstrA *
Prolific Technology Inc. - IoctlSvc Application Version 1, 6, 0, 0 *
ReflectS Application Version 4, 2, 2069, 1 *
Rocket Division Software - StarWind Alcohol Edition Version 3.2.3 Build 20070527 *
Run the game *
Safer Networking Limited - Secure Shredder Version 1.9.0.0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 5, 2, 0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1, 6, 0, 0 *
Safer Networking Limited - Spybot - Search & Destroy Version 1.6.0.3 *
Safer Networking Limited - SpyBot-S&D Version 1, 6, 2, 0 *
server Application Version 1, 0, 0, 1 *
Skype Extras Manager Version 1.0.0.0 *
Skype Version 3.8 *
Smart Projects - IsoBuster Version 2.4 *
SpywareBlaster Version 4.01 *
Start Unlocker Assistant *
Sun Microsystems, Inc. - Java™ Platform SE 6 U13 Version 6.0.130.3 *
Sun Microsystems, Inc. - Java™ Platform SE 6 U7 Version 6.0.70.6 *
Synchronization Service *
VideoLAN Team - VLC media player Version 0.8.6.0 *
Vuze Inc. - Azureus Version 4.0.0.0 *
WDC - WD Drive Manager Version 2, 0, 107, 0 *
Western Digital - DLGDIAG for Windows Version 1.13 *
Wireless SoftAP Version 2.0.17.0 Version 2.0.17.0 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
WMI Version 1.00 *
Zhorn Software - Birthday Reminder Version 1, 3, 0, 0 *
Zoom Player Version 1.0.0.0 *
ZoomBrowser EX Version 6.2.1.31 *
* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
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#2
Broni

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
paulelsa

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Thank You Broni, here is bsod.txt

==================================================
Dump File : Mini120509-02.dmp
Crash Time : 5/12/2009 10:57:49 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe34ee000
Parameter 2 : 0x00000000
Parameter 3 : 0xf74a2e0c
Parameter 4 : 0x00000001
Caused By Driver : CBUFS.sys
Caused By Address : CBUFS.sys+18e0c
File Description : COMODO Safe Backup
Product Name : COMODO BackUp
Company : COMODO Security Solutions Inc.
File Version : 1. 0. 0. 0
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini120509-02.dmp
==================================================

==================================================
Dump File : Mini120509-01.dmp
Crash Time : 5/12/2009 10:35:52 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe3d12000
Parameter 2 : 0x00000000
Parameter 3 : 0xf74e2e0c
Parameter 4 : 0x00000001
Caused By Driver : CBUFS.sys
Caused By Address : CBUFS.sys+18e0c
File Description : COMODO Safe Backup
Product Name : COMODO BackUp
Company : COMODO Security Solutions Inc.
File Version : 1. 0. 0. 0
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini120509-01.dmp
==================================================

==================================================
Dump File : Mini112209-01.dmp
Crash Time : 22/11/2009 10:36:07 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe3f17000
Parameter 2 : 0x00000000
Parameter 3 : 0xf7522e0c
Parameter 4 : 0x00000001
Caused By Driver : CBUFS.sys
Caused By Address : CBUFS.sys+18e0c
File Description : COMODO Safe Backup
Product Name : COMODO BackUp
Company : COMODO Security Solutions Inc.
File Version : 1. 0. 0. 0
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini112209-01.dmp
==================================================

==================================================
Dump File : Mini111409-01.dmp
Crash Time : 14/11/2009 11:25:50 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xe2f8d000
Parameter 2 : 0x00000000
Parameter 3 : 0xf75e2e0c
Parameter 4 : 0x00000001
Caused By Driver : CBUFS.sys
Caused By Address : CBUFS.sys+18e0c
File Description : COMODO Safe Backup
Product Name : COMODO BackUp
Company : COMODO Security Solutions Inc.
File Version : 1. 0. 0. 0
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\minidump\Mini111409-01.dmp
==================================================
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#4
Broni

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It looks like Comodo gives you fits.
Try to reinstall it.
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#5
paulelsa

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Thanks Broni,

I have reinstalled comodo back up and have successfully played videos - so hopefully it is fixed. This may be getting off topic - but I turned to comodo after the windows back-up utility stopped working - it just freezes - is there a way to repair it? - is comodo the best free alternative? SyncBack seems to review well.

But again thanks for your assistance, bsod is a handy tool
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#6
Broni

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You're very welcome :)

I'm not sure, if I understand this:

but I turned to comodo after the windows back-up utility stopped working


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#7
paulelsa

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I had been using the back-up utility that came with Windows XP but it has stopped working. Nothing happens but eventually after a long delay the icon just hangs there on the screen with either a message "looking for backup devices" or just a blank white rectangle. If this back-up can't be repaired easily I'd like advice on wether comodo back up is a good option or something else such as SyncBack
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#8
Broni

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I'm not aware of any backup function with Comodo.

I suggest, you use one of imaging programs, which are the best way to back up your computer:

Acronis True Image: http://www.acronis.com/ - not free, but the best

Free alternatives:
- Macrium Reflect: http://www.macrium.com/ReflectFree.asp (highly recommended)
- DriveImage XML: http://www.runtime.o...veimage-xml.htm
- SelfImage: http://www.excelcia....N...icle&sid=21
- Paragon Drive Backup: http://www.paragon-s...ome/db-express/
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#9
jp2

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In response to the original poster and in question to Broni:

I am having similar issues with my computer. I have received multiple BSODs in the last week or so. These include: System_Service_Exception, Driver_IRQL_not_less_or_equal, Bad_Pool_Header, Page_Fault_in_Nonpaged_Area as well as Grey screens (GSODs) upon initial startup.

Using the BlueScreenView program here is my print out:

==================================================
Dump File : 062110-25771-01.dmp
Crash Time : 6/21/2010 11:20:44 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : ffffffff`ffffffff
Parameter 2 : 00000000`00000000
Parameter 3 : ffffffff`ffffffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\062110-25771-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

==================================================
Dump File : 061810-21262-01.dmp
Crash Time : 6/18/2010 11:18:39 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`033d4a2f
Parameter 3 : fffff880`079370c0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\061810-21262-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
==================================================

Is there any help that you would be able to offer as to how to alleviate these BSODs and even the GSODs I am getting quite frequently?

Any help would be greatly appreciated,

Thanks
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