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External Hard Drive


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#1
inspire14

inspire14

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Hi, i have a Lenova external hard drive that came with my laptop. When i plug it into my computer:

Posted Image

However, when i click 'Create Recovery Media', this appears.

Posted Image


and i've checked and it does have the recovburncd.exe ...

Any help here? Thanks, much appreciated !
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#2
SRX660

SRX660

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It seems that Lenova gave you a hard drive that was not formatted to be a external drive and they left the recovery CD software on the drive. If you do not have any data on the drive, i would see if you can reformat the drive in safe mode, going into disk management to do so.

A second method is to use a desktop computer to do the above. Hopefully the drive is USB so it would be easily hooked into any computer.

SRX660
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#3
inspire14

inspire14

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Thank you for replying! Would you be able to provide the steps to reformat my hard drive? Thank you !
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