[inspire14]

Hi, i have a Lenova external hard drive that came with my laptop. When i plug it into my computer:



However, when i click 'Create Recovery Media', this appears.




and i've checked and it does have the recovburncd.exe ...

Any help here? Thanks, much appreciated !

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It seems that Lenova gave you a hard drive that was not formatted to be a external drive and they left the recovery CD software on the drive. If you do not have any data on the drive, i would see if you can reformat the drive in safe mode, going into disk management to do so.

A second method is to use a desktop computer to do the above. Hopefully the drive is USB so it would be easily hooked into any computer.

SRX660

[SRX660]

It seems that Lenova gave you a hard drive that was not formatted to be a external drive and they left the recovery CD software on the drive. If you do not have any data on the drive, i would see if you can reformat the drive in safe mode, going into disk management to do so.

A second method is to use a desktop computer to do the above. Hopefully the drive is USB so it would be easily hooked into any computer.

SRX660

[inspire14]

Thank you for replying! Would you be able to provide the steps to reformat my hard drive? Thank you !