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Can't Install or Update


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#1
frustrateduser

frustrateduser

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Ran through the process. Can't install the Erunt or anti-virus programs.

Ran an event viewer and this came up as the error.


Log Name: Application
Source: Application Error
Date: 10/12/2009 7:59:57 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Steve-PC
Description:
Faulting application SynTPEnh.exe, version 10.2.4.0, time stamp 0x4790f859, faulting module SynTPEnh.exe, version 10.2.4.0, time stamp 0x4790f859, exception code 0xc0000409, fault offset 0x0000000000039e0e, process id 0xc04, application start time 0x01ca79fb47b75aa2.
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-12-11T01:59:57.000Z" />
<EventRecordID>53548</EventRecordID>
<Channel>Application</Channel>
<Computer>Steve-PC</Computer>
<Security />
</System>
<EventData>
<Data>SynTPEnh.exe</Data>
<Data>10.2.4.0</Data>
<Data>4790f859</Data>
<Data>SynTPEnh.exe</Data>
<Data>10.2.4.0</Data>
<Data>4790f859</Data>
<Data>c0000409</Data>
<Data>0000000000039e0e</Data>
<Data>c04</Data>
<Data>01ca79fb47b75aa2</Data>
</EventData>
</Event>

Edited by frustrateduser, 11 December 2009 - 11:59 AM.

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#2
frustrateduser

frustrateduser

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Also, I ran a malware bytes scan and it found this:

Came up with this:

Vendor:
Hijack.display.properties

Category:
Registry Data

Items:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\currentVersion\Policies\Explorer\NoActiveDesktopChanges (Data:1)

Reference #
46073
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