Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Windows Update encountered an unknown error

  • Please log in to reply




  • Member
  • PipPip
  • 16 posts
I'm facing a problem with Windows Update and any help would be appreciated.
Windows Update has downloaded an update but is unable to install it. It creates a system restore point but then displays a message:

Some updates were not installed.
Failed: 1 update

Error(s) found:
Code9370001 Windows update encountered an unknown error


I found the following information from update history about the update it's trying to install:

System Update Readiness Tool for Windows Vista (KB947821) [September 2009]

Download size: 319 KB

You may need to restart your computer for this update to take effect.

Update type: Important

This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software. This tool checks your computer for such inconsistencies and tries to resolve issues if found.

More information:

Help and Support:


  • 0





  • Topic Starter
  • Member
  • PipPip
  • 16 posts
no replies??
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP