I appreciate your time on this to help out - thanks.
How to get rid of extraneous desktop icons
Started by
Plutox
, Dec 12 2009 12:54 PM
#16
Posted 13 December 2009 - 06:25 PM
I appreciate your time on this to help out - thanks.
#17
Posted 14 December 2009 - 05:04 AM
Here are a few:
All begin with cnm...so I'll leave that out:-
i0405.dll, then the same with 6,7,8,9,10 etc.
unins;urde;urit;urul;urno;urpl;urpt;vs;vsa;w;inst2.dll;inst; etc., etc.
If you need more please ask.
All begin with cnm...so I'll leave that out:-
i0405.dll, then the same with 6,7,8,9,10 etc.
unins;urde;urit;urul;urno;urpl;urpt;vs;vsa;w;inst2.dll;inst; etc., etc.
If you need more please ask.
#18
Posted 14 December 2009 - 05:10 PM
Telling the truth, it puzzles me.
If you delete those files one more time and restart computer in Safe Mode, will they reappear?
If you delete those files one more time and restart computer in Safe Mode, will they reappear?
#19
Posted 15 December 2009 - 10:33 AM
I'm afraid they do.
If somehow I can deal with this or if others can point the way I'll keep this thread open to reveal how.
Thanks to Broni for considering my dilemma.
Oh, perhaps another clue - when I start deleting the desktop icons 4 or 5 at a time,some of them immediately copy themselves back to the desktop so I have to delete them one by one. Does this tell anything?
If somehow I can deal with this or if others can point the way I'll keep this thread open to reveal how.
Thanks to Broni for considering my dilemma.
Oh, perhaps another clue - when I start deleting the desktop icons 4 or 5 at a time,some of them immediately copy themselves back to the desktop so I have to delete them one by one. Does this tell anything?
#20
Posted 15 December 2009 - 05:44 PM
I suggest that you start a new topic in the Malware Removal and Spyware Removal area.
Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
#21
Posted 16 December 2009 - 04:20 AM
Thanks Broni for that advice. It may have to wait until after Xmas and the problem is not giving me any operating difficulties, just annoying as my Desktop is completely full up.
Until later.
Plutox
Until later.
Plutox
#22
Posted 16 December 2009 - 10:24 AM
OK
#23
Posted 01 January 2010 - 10:27 AM
Here are a couple of logs to begin with. Restarting to effect the 'Remove' the 3 items found in Malwarebytes the rogue Desktop icons are still there. These are the many language Readme and eula files. I have used Revo Uninstaller to uninstall all the Canon stuff and the extra registry items that remained.
I have previously downloaded the Canon i350 drivers many times on my other 3 computers in the past 6 years without this problem. This netbook is brand new and the only other downloads are the Google Chrome, Revo Uninstaller, HD Tune.McAfee Pro pre installed.
I hope this info and the following logs provide some clues.
I'll get on with the OTL Log a bit later. Thanks for looking these over.
I have previously downloaded the Canon i350 drivers many times on my other 3 computers in the past 6 years without this problem. This netbook is brand new and the only other downloads are the Google Chrome, Revo Uninstaller, HD Tune.McAfee Pro pre installed.
I hope this info and the following logs provide some clues.
I'll get on with the OTL Log a bit later. Thanks for looking these over.
Edited by Rorschach112, 06 January 2010 - 07:49 AM.
removed logs
#24
Posted 01 January 2010 - 10:36 AM
Had some time for the OTL but got an error message when trying to run it. By the way it said the program was RootReal.exe but isn't that the same as the Rootkit Detection one I've just done?
Anyway the error:
16:30:37: FOPS - DeviceIoControl Error! Error Code = 0xc0000001 Extended Info (0x00000094)
16:30:37: DeviceIoControl Error! Error Code = 0x1e7
16:30:37: FOPS - DeviceIoControl Error! Error Code = 0xc0000001 Extended Info (0x00000094)
Hope this is not serious.
Anyway the error:
16:30:37: FOPS - DeviceIoControl Error! Error Code = 0xc0000001 Extended Info (0x00000094)
16:30:37: DeviceIoControl Error! Error Code = 0x1e7
16:30:37: FOPS - DeviceIoControl Error! Error Code = 0xc0000001 Extended Info (0x00000094)
Hope this is not serious.
#25
Posted 01 January 2010 - 10:40 AM
You have a active infection but the logs need to be put into a topic in the malware forum. We do not use these logs in any forum but malware.
#26
Posted 06 January 2010 - 05:27 AM
I have finally solved this problem, with a little cheating - I went back to factory settings (the computer was new so not much on it) and those icons have gone. Phew!
Thanks to all who proffered their advice on this.
Thanks to all who proffered their advice on this.
#27
Posted 06 January 2010 - 08:02 AM
If you mean you did a format and reinstall using a Destructive Recovery then you should be ok. If not and you did a Non Destructive Recovery then you will still have the infection active on your system.I went back to factory settings (the computer was new so not much on it) and those icons have gone
I suggest you still follow through with your Malware topic just to make sure.
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