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NVIDIA nvata.sys IDE/SATA driver Issue


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#31
Kilika

Kilika

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Finally got a reply back from ASUS...(Apparently it is known seeing I'm not sure how he knows from what I wrote that its a chipset issue) And he wasn't very specific on the driver. The link given is just to their driver download page!

Hello,

This is not a known issue. This issue usually arises when the chipset is in the process of starting to fail or an issue with the OS occurs. You can try reinstalling windows first. Second try the driver from our site...

http://support.asus....model=P5N32-SLI SE Deluxe

Third would be replaceing the board due to a faulty chipset.

Best Regards,

Rob
Lead Support Technician






---------- Original Message ----------

Sent : 2/20/2010 10:10:02 PM
To : "tsd@asus.com.tw"
Subject : <TSD> Motherboard P5N32-SLI SE Deluxe

[CASEID=WTM201002201953149943]

Apply date : 2/20/2010 7:53:14 PM

[Contact Information]


[Product Information]
*Product Type : Motherboard
*Product Model : P5N32-SLI SE Deluxe
*Product S/N : 6AM0AG106272
Place of Purchase :
*Date of Purchase : 2006/10/17

[Motherboard Specification]
*Motherboard Revision : P5N32-SLI SE Deluxe
*Motherboard BIOS Revision : P5N32

[VGA Card Specification]
*VGA Card Vendor : eVGA
*VGA Card Model : GeForce 7950 GT
*VGA Card Chipset : 7950GT
*VGA Card Driver : 6.14.11.9562

[CPU Specification]
*CPU Vendor : Intel
*CPU Type : socket 775
*CPU Speed : 2.4ghz

[Memory Specification]
*Memory Vendor : Corsair
*Memory Model : DDR2
*Memory Capacity : 4GB

[HDD Specification]
HDD Vendor : Western Digital
HDD Model : Raptor
HDD Capacity : 150GB

[Add-on Card Specificatio]
Add-on Card Vendor :
Add-on Card Type :
Add-on Card Model :

*Operating System : WinXP

[Problem Description]

Motherboard: P5N32-SLi Deluxe
Processor: Intel E6600 Core2Duo
Video Card: 1x eVGA GeForce 7950 GT
Ram: 1GBx2 Corsair XMS2 DDR2
Hard drive: Western Digital Raptor 10K rpm 150GB
WinXP Pro Sp3

Iím having issues with my pc freezing, and after several debugging attempts, Iíve
found it seems to be an issue with the NVIDIA nforce4, possibly driver ďnvata.sysĒ.
From searching info on this, it seems this is a known issue with ASUS and nforce4.
No updated drivers seem to exist from NVIDIA.

If the motherboard is having issues with nforce4, what graphics card can be used
instead? Is there a newer video card that this issue is resolved? Iíd REALLY hate to be
forced to replace the motherboard with something that is not NVIDIA-based as I have
had no issues with NVIDIA till now. Iíll built this pc 4 years ago, and itís still a good pc
till this design flaw between NVIDIA and ASUS finally raised itís head on my system.
Iíve read of others where this issue showed up a lot sooner.

What does ASUS recommend as a fix?

A search for nvata turned upÖ

C:\WINDOWS\system 32\drivers\nvata.sys
version 5.10.2600.552

The problem of freezing occurs when I go online, and it requires that I disconnect
power in order to reboot. After many antivirus scans, the pc is clean, so this freezing is
no bug or virus. I have received the following errors:

ďAn error was detected on device \Device\Harddisk 0\D during a paging operation.Ē

Event ID:51

Event ID: 2
Source: nvata
Description: Device identified
User: N/A

Some have claimed the issue is resolved by not using the NVIDIA driver and instead
using the supplied generic Microsoft driver, but that didnít resolve my problem.

Others claim the issue is related to IDE/SATA. The error I got seems to support that.
Some have claimed to delete the IDE driver as a fix. I have not attempted that as I see
that as no solution.

No one forum online seems to have a clear answer as to what exactly the issue is or
how to fix it, and so far I have not found info about this on neither ASUS or NVIDIA
forums and troubleshooting forums.

Iím not looking for warranty work as the equipment is rather older now, but I clear fix
would be nice so I donít have to basically trash this pc and start over!


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#32
Kilika

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Decided they were refering to updating the chpset driver, so I did that, v685. So we'll see if it still freezes.
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#33
happyrock

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nope
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#34
Kilika

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That's really discriptive! What do you mean, nope? They aren't talking about the chipset driver? You disagree with it being the chipset? Well, I updated it, and it's still freezing. Just love the attitude of ASUS. It's an older product out of warranty so why care. Typical.

So unless you got other ideas, it looks like a new computer for me!(if I had the money)
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#35
Kilika

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Are we done here? Nothing else to try?
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#36
happyrock

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I'm done...maybe someone else has something
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#37
Kilika

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Well, okay. No reason? Thanks for you help.
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