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#1
maratoka

maratoka

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i was surfing thru the internet one day and i got one of those frickin antivirus things that comes on and spams ur computer into thinking you have a virus and wont let you do anything until you buy their software. so i was getting it off as usual and when i checked it again i saw my computer had suffered a serious error an restarted but the antivirus thing was gone. so i went to go on the internet and it said it could not display the webpage and my internet says that it is working. and i clicked the thing that said to diagnos the connection problem and it said it could not do it because of the firewall settings so i am very confused and need a little help :)
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#2
dsenette

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Please read the Malware/Spyware cleaning guide here follow the instructions at the top....

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post an OTL log in THE MALWARE FORUM forum.
(Posting OTL logs or ANY other logs requested in the malware/spyware cleaning guide in any other forum other than the malware forum is forbidden. If you post any of these logs in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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