Hello!
Hey, im going crazy too with this itunes store not working. Mine says: "the network connection timed out".
I have been reading through the forum and did everything they said:
-"check the firewall"
-"allow itunes"
-"check the time and date is correct"
-"my antivirus"
And i also tried other things but without any succes...i dont know what to do anymore. It has worked just fine until monday that my boyfriend took the computer with him to Israel, and when he came back, itunes store stoped working in all of the computers of the house. I run the diagnostic (which i will copy the results here), and i noticed on the IP address it says "0.0.0.0". I dont know if this has something to do...To be honest, i have no clue about computer issues
Anyways, i really hope somebody can help me...
Thank you in advance for any help.
Here the copy of my diagnostic:
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Sony Corporation VGN-CS190J
iTunes 9.0.3.15
QuickTime 7.6.5
FairPlay 1.6.16
Apple Application Support 1.1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number EDFEB91386485D82
Current user is not an administrator.
The current local date and time is 2010-02-18 14:58:20.
iTunes is not running in safe mode.
Video Display Information
(Standard display types), Standard VGA Graphics Adapter
Intel Corporation, Mobile Intel® 4 Series Express Chipset Family
Intel Corporation, Mobile Intel® 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 9.0.3.15 is currently running.
iTunesHelper 9.0.3.15 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D446CD6D-8924-486A-BCB7-234AAA3A9027}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Adapter Name: {FD190792-65C2-4517-B61A-97FDE34D7D7E}
Description: Intel® Wireless WiFi Link 5100
IP Address: 192.168.2.21
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Thu Feb 18 14:32:04 2010
Lease Expires: Thu Feb 18 15:32:04 2010
DNS Servers: 192.168.2.1
192.168.2.1
Adapter Name: {71C35341-B0AE-4A19-8C6F-55925B0AE5D8}
Description: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 02:00:00 1970
Lease Expires: Thu Jan 01 02:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-02-18 14:58:07.