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SiS 7018 Audio - No Sound


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#1
LPP10

LPP10

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I'm running Windows XP Pro and recently my sound stop working. When I look in the Device Manager there is a yellow ! next to SiS 7018 Audio Driver. Windows trouble shooting states to Unistall and re-install hardware. I have downloaded the latest driver from SiS and Windows will not re-install the hardware stating "Cannot Start This Hardware", there is a problem installing this hardware, SiS 7018 Audio Driver, this device cannot start. (Code 10).

I have tried uninstalling and re-installing multiple times with the same error. Does anyone have any ideas for getting the sound to work.

Note the sound component is built onto the mother board and is not a separate board.

Thank you,

LPP
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#2
rshaffer61

rshaffer61

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Possibly two problems here.
First the hardware has been disabled in the bios somehow.
Second of all and more likely is that the audio chip on your motherboard has failed.
You can check the bios by rebooting the system and on the first post screen where it counts up your memory click the Del button normally to enter the Bios, Cmos or Setup area.
Then look for the Integrated peripherals or Onboard area.
Chekc to make sure the audio is enabled.
Press F10 to Save and Exit
You will be prompted to press Y to verify.
Let me know if that fixes the problem. If not then your audio chip may be bad. You would need to purchase a add on card.
You did not state if this is a laptop or desktop so this will only work if it is a desktop system.
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