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Laptop crashs with bluescreen


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#1
wattle

wattle

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After I open Realplayer and click on "library", my laptop crashes,showing a bluescreen.This happened after I sent video files (that originally were flv files from Realplayer,moved to desktop folders&converted to mpg files) from my desktop folders to the recycle bin and deleted them.Upon restart,I then recieved the message that the ASPI Adaptec Driver (ASPI32SYS) has stopped working.I was then redirected to the Adaptec site, but it was all gobbleydock to me as I could not locate the area to fix/update/download the driver in question!

Note:On checking specifying my O/S (Windows Vista Home Basic Edition-sp2) I noticed an option to upgrade Windows Vista...should I? and would this solve the problem??
Please HELP!!!
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#2
Broni

Broni

    Kraków my love :)

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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