A reinstall may well be the quickest way to get the software working again. Some installers have repair capabilities, so you could try running it and seeing if it asks you if you want to repair it
Don't forget, ensure you've got an Antivirus installed
»Next...«Your logs are clean - you are clear or seem to be. Please advise me if you still have any problems.
We'll move on to the cleanup now. There's quite A bit to do here, just take your time
UpdatesBefore we begin the actual cleanup, I'll just say a few words on the importance of updates. From time to time, software vendors introduce updates for their products. Sometimes these are to enhance the product, but often they are to repair an exploitable vulnerability. You may like to consider installing Secunia PSI. This is a free application (for home users) that sits in the system tray and alerts you when security updates are available, and where from. Secunia PSI can be downloaded from
HEREWindows Service PackA large percentage of Microsoft updates are are issued to deal with vulnerabilities in Windows and its components. Your version of XP is only patched to Service Pack 2. I strongly recommend that you update to SP3 and thereafter keep WIndows updated. SP3 Can be obtained from
hereJava Update
Your
Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of
Java components and upgrade the application.
Beware it is NOT supported for use in 9x or ME and probably will not install in those systemsPlease download
JavaRa to your desktop and unzip it to its own folder
- Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
- Accept any prompts.
- Open JavaRa.exe again and select Search For Updates.
- Select Update Using Sun Java's Website then click Search and click on the Open Webpage button. Download and install the latest Java Runtime Environment (JRE) version for your computer.
Follow these steps to uninstall ComboFix and tools used in the removal of malware- Click START then RUN
- Now type ComboFix /Uninstall in the run box and click OK. Note the space between the ComboFix and the /U, it needs to be there.
OTL CleanupA good workman always cleans up after himself so..Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
Preventing re-infectionNow that your system is clear, there are a number of steps you can take to prevent re-infection
It is critical that you have both a firewall and anti virus to protect your system and to keep them updated.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit
http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Winpatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. Help file and tutorial can be found
HereSpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
MVPS Hosts File - Blocks known bad sites by adding them to your Hosts file thereby preventing you from accessing them
TFC (Temp File Cleaner)- Cleans an enormous amount of junk held in temporary files and disposes of any malware lurking there.
Anti Spyware Program - We recommend
MalwareBytes Anti-Malware and
SUPERAntiSpywareBrowsersConsider using
FIREFOX or
OPERA, both are free to use and are more secure than IE. If you are using Firefox you can stay more secure by adding
NoScript and
WOT (Web Of Trust). NoScript stops Java scripts from starting on a web page unless you give permission for them, and WOT has a comprehensive list of ratings for different websites allowing you to easily see if a website that you are about to go to has a bad reputation; in fact it will warn you to check if you are sure that you want to continue to a bad website.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
- Run Internet Explorer
- Click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialize and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
Edited by azarl, 11 February 2010 - 01:27 PM.
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