My issue is I recently decided to drop the log on screen for my computer. So I did a search and used the control userpassword2 shortcut. Problem is when I would reboot it wouldn't let me log in, it said there was an error and account restriction. After a few hours of trouble shooting I just decided to reinstall the OS, something I had planned on doing in the next few months anyway.
So I went through the process of reinstalling. The problem now is that it asks for my COA number, which my 3 year old son peeled off the sticker. "No problem," I thought, I called Dell, the manufacturer, but they said because it's OEM it doesn't need the COA and that I installed XP wrong...and for $49 they will tell me how to correctly reinstall it. The person on the phone refused to just give me the COA number and I refuse to pay $49 dollars for something that is mine anyway.
I have reinstalled the OS before, and don't remember being asked for the COA, so I guess I made a mistake. How do I properly reinstall XP so that it recognizes itself?
Edited by tisoy505, 31 December 2009 - 09:52 AM.