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slow file open


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#1
halfpint

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Hi, I need help with this, I have tried everything I know. When I choose file open from any program, It takes to long for it to find what I want opened. But eventually does. If i choose file insert from even outlook express, it takes forever looking. If i choose to save a file, and go to the look in box, When i drop down my documents or what ever file, it take forever to look in that folder before it shows me a list. It really doesn't matter where I have it look in, it is extremely slow. Please help. Thanks
By the way windows explorer isn't what i would call slow. It seems pretty snappy.

Edited by halfpint, 09 January 2010 - 01:43 PM.

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#2
rshaffer61

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Hello Halfpint.... Welcome to GeeksToGo,,
Can you supply some system information like:
Name brand system or custom built?
If name brand the make and model number.
Laptop or desktop?
Please do the following steps in order and reply back with the requested logs.


Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.




Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply


Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
halfpint

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Yes before I do anything here is what I have. Windows xp pro. sp3 version 2002 Pent 4, CPU 3.60Ghz and 3.59GHz 3.00 GB of Ram
And please bare with me on what you are asking me to do. I am not professional, but am pretty good around the computer. Thanks
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#4
rshaffer61

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Not a problem and I would rather you ask questions then blindly do something. I am happy to explain any step you do not understand. I'm here to not only help but to hopefully teach you some things that will help you later if needed.
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#5
halfpint

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Ok, I have the auto run saved on my desktop as text, how do I attach it here?
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#6
rshaffer61

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Ok instead of clicking on Fast Reply click on Add Reply
Type your reply and then to the right and below the tect box you will see a Browse and Upload buttons.
Click on the Browse then find the file you want to attach.
Click on it and then click on the Upload button.
When finished you will see a message that says something about Upload was successful
Then scroll down farther and you will see the button to Add Reply and click that.
File should be attached now.
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#7
halfpint

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Ok, thank you, here is the first part, autorun.txt. Thanks for being patient.

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#8
rshaffer61

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Patience is easy when the student is good at following directions. :) :) Now on to part 2 of the autoruns fixing.

Open Autoruns, click on "Logon" tab, and UN-check:

"Norton Ghost 10.0"
"SunJavaUpdateSched"
"UnlockerAssistant"
"Messenger (Yahoo!)"




The next file needs to be manually disabled and is only needed if you use multi language on your keyboard. If you do then skip the step.


To turn off just ctfmon.exe go to:

Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK



When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

Let me know how the system is running when you complete all the steps above
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#9
halfpint

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Sorry to say, so far nothing has changed as of this point. Durn. I was so hoping. The insert, file open, or look in is still slow. Almost like it searching everything on this computer. I so don't want to have to reformat this bad boy. I do appreciate all you have done for me so far. Here is your everest home file, and the defrag is finished. I hope I have done everything to what you have asked so far.

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  • sensor.jpeg

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#10
rshaffer61

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Post 2 second set of instructions. I haven't seen the screenshot requested.
The compmgmt.msc instructions.
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#11
halfpint

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Sorry, I thought I uploaded it. Is this what you wanted?

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  • dscmgt.jpeg

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#12
rshaffer61

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Ok hard drives look good for free space.
Let's take a look at the controllers then.

ok I need you to do the following and let me know what it says

Click the Start and then Right click My Computer
Select Manage and In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your CD/DVD drive controller which will most likely be the Secondary Controller
Right click on the drive and select Properties
Click the Advanced Settings tab
In the Transfer Mode box that represents your CD/DVD drive (typically Device 1); open the dropdown menu and select PIO Only
Click OK and exit all windows
Reboot to make sure all settings take affect and then try your cdrom drive. Reply back with your results






For HD only



Let's make sure all drives are using DMA mode

Click the Start and then Right click My Computer
Select Manage and In the Computer Management window, select Device Manager
In the right pane, click to expand IDE ATA/ATAPI controllers
The click on the + sign next to your Hard drive controllers on both the Primary Controller and Secondary Controller
Right click on the drive and select Properties
Click the Advanced Settings tab
In the Transfer Mode box open the drop down menu and select DMA if available
Redo the steps to check each of the Controllers
Click OK and exit all windows
Reboot to make sure all settings take affect. Reply back with your results
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#13
halfpint

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Sorry hon, i'm lost on the secondary part, look and see what you want me to click, Thanks

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  • devmgr.jpeg

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#14
halfpint

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This is where I am not that up on computer smart. so I may have to ask a few times. Sorry
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#15
rshaffer61

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Right click on the Primary IDE Channel
Can you now do the following?

Click the Advanced Settings tab
In the Transfer Mode box open the drop down menu and select DMA if available
Redo the steps to check each of the Controllers
Click OK and exit all windows
Reboot to make sure all settings take affect. Reply back with your results

Edited by rshaffer61, 09 January 2010 - 09:44 PM.

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