.... Welcome to G
Can you supply some system information like:
Name brand system or custom built?
If name brand the make and model number.
Laptop or desktop?
Please do the following steps in order and reply back with the requested logs.Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found"
by right-clicking the entry and select Delete.
5: Go to File
then to Export As
in some versions.
6: Save AutoRuns.txt file to known location like your Desktop
7: Attach to your next reply.
Go to Start
then to Run
Type in compmgmt.msc
and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.
To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12
key and the Scroll Lock
Now go to Start
and then to All Programs
Scroll to Accessories
and then click on Paint
In the Empty White Area
click and hold the CTRL key
and then click the V
Go to the File
option at the top and click on Save as
Save as file type JPEG
and save it to your Desktop
Attach it to your next reply
Download and install Free Everest Home Edition
1: In left pane expand Computer
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the +
by computer, click on Sensor
. Get a screenshot and post it so I can check your temps and voltages...DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"