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slow file open


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#31
halfpint

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In the past when that was done it always messed up anything that was norton. Will it create a problem with my norton ghost. I truly hope not. Thanks
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#32
rshaffer61

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It shouldn't unless ghost is the problem.
You are going to turn everything off then go back one by one and turn things back on. Hopefully this will find something that is slowing things down so much.
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#33
halfpint

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I unchecked everything, rebooted, tried the file open, no change. So I went back and only applied a few. But still no change. There is a file in startup that is called REGSVR.EXE is that file ok or not? I do not have it starting up. I am considering seriously before to long of going back to an older norton ghost backup to see if it's there. But i'm almost 100% positive it isn't. Cause i think this started only about 3 weeks ago. I only wish I had kept my backups more current.
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#34
rshaffer61

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No problem go ahead and recheck everything again.
When that is all done then do the following.

Lets see what you have in your startup services area

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Services
Click on the Hide All Microsoft Services
Then uncheck everything and restart.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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#35
halfpint

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Uncheck everyting from under the services tab after i have put the check in hide all ms services?
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#36
rshaffer61

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Yes. That keeps the core system services safe.
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#37
halfpint

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Well it was worth the try for sure. But no change. Go figure. I'm sorry this has taken up so much of your time. I Know you have tried your heart out. And trust me so have I. Thanks so much.
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#38
rshaffer61

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No problem and I just don't know what else to have you do.
How long is it actually taking for the file to do what you ask?
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#39
halfpint

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Good afternoon, well the very slowest is Outlook Express of Insert file attachment. As soon as I hit insert file attachment, the first box takes 12 seconds, and then if i choose my documents it take almost 32 seconds to come up. My file open is lagging some, but not like it did, for some reason it is slightly better on some programs. Ms Office is a little slow, of word, or excel. Or if i click on a file in my documents and choose print, it used to flash real quick of opening and then print, now it brings up word first, then a box that says printing,, then it finally prints. My slowest folder is My documents by far. OLE is the slowest of all. Then word, of opening, choosing file open. Is there any fix for fixing the file open if its got a problem? Just curious.
File copying hasn't changed, its still as quick as it has always been. Like copying file to my external hard drive or to another folder.

Edited by halfpint, 11 January 2010 - 03:23 PM.

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#40
rshaffer61

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The only other reason I can think of now is a infection of some sort.

Could be what is called bloatware that can slow a system down. At this point I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#41
halfpint

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Well I did what you suggested and no one is replying to what I posted. Been many look, but the start here that I went to and did all that was said must be a very slow response, or no one knows, not sure which.
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#42
rshaffer61

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They are very busy there so it may take longer for them to respond.
Be patient and they will get to you. If after 3 days there has been no response then post in the Waiting Room forum with a link to your malware topic.
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