You know what's another embarressment to the IT community and all offense and pity intended for those of you on here who may have at one point worked for them and/or if you have family and/or if you know someone that works for them. Next to these money laundering scam programs GeekSquad might as well be the same thing, but only with a "human" brain. I had sent my laptop to them to get my black screen removed and the viruses off of it and they only fixed the screen, yes I am a bit of a techy and this was my back-up laptop. The computer was even more messed up when I got it back to the point where I couldn't get more three seconds of access to the interface, if I were lucky enough to get passed the login screen. GeekSquad is just the same bunch of idiots hired to make bogus repairs so you will take your tech back to them a few weeks later in the hopes that you as a consumer who knows probably knows (next to) nothing about electronics will do something completely moronic to try and fix your PC that voids the warranty and thus have to pay them a major amount of money since you loose replacement coverage all to try and recover your files that you may have lost due to the stupidity of you both. My advice is read what you can and learn what you can about how to handle most of the basics yourself and keep a good firewall, anti-viral and spyware/malware/etc. type software like SpyBot on hand and if necissary outside tech help is needed do NOT take your laptop to a big name chain, but instead take it to the nearest small "mom and pop" store that services that particular brand of PC!!! Also, keep tabs on your computers site, some may offer a seperate warranty, from the one you may be able to get at GeekSquad from their own plans. Some offer "one year limited warranties" and others have other insurance offers. They also may have their own IT people that will fix your laptop for you if you ship it to them if there is no "mom and pop" store near you (the closest one near me is 40 miles away and the prices were reasonable-ish for repairs of a broken screen that wasn't covered due to it being physical damage...$170 for labor and about $220 for the screen because they had to order it and this was American, so with tax it was around $270...tax in my state is 5%). Keep all of this in mind when taking care of your PC.
Remember, "There is no mind that knows what it believes is best for you better than your own, but that does not mean to ignore it and keep persisting on with doing things on your own when it feels what is best for you is to seek help from an outside source, for denying the help of others and in return not giving them your own insight may be your greatest downfall." ~Anonymous
Edited by TheMechanicalGirl999, 04 November 2012 - 06:44 PM.