I'm new here, so I hope that I am posting in the right place...
My sister's computer has had the desktop wallpaper replaced with a screen that states:
"Your system is infected. System has been stopped due to a serious malfunction. Spyware activity has been detected. It is recommended to use spyware removal tool to prevent data loss. Do not use the computer before all spyware removed."
I believe that her computer has Windows XP operating system. I'm trying to help long distance, so I can't check myself, and she is nervous to do anything until we know what the problem is.
Any assistance you can give me to help her remove the virus is much appreciated!
Thanks in advance!