[rml]

I am using Outlook 2003 to download from my tiscali web - mail account. I am away from home and logging in from another ISP, therefore cannot use the account via outlook to send messages (that is not a problem). However someone requested a read receipt from an incoming message and I accidentally cliced yes to send it. Outlook is now trying to send this every few minutes and of course failing. The problem is I cannot find the message to delete it, it does not appear in the outbox.Where is it stored? how can I delete it?

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If you click tools then options then email options then tracking options, does it change if you set it to never send a response, has the message linked to receipt been marked as read

Edited by Keith, 18 May 2005 - 07:17 AM.

[Retired Tech]

If you click tools then options then email options then tracking options, does it change if you set it to never send a response, has the message linked to receipt been marked as read

Edited by Keith, 18 May 2005 - 07:17 AM.

[rml]

I have already chenged the read receipt setting to never send (wish I had done that in th first place) I have tried changing the message back to un read, movingi to the junk mail folder; I have now deletd the original message but Outlook is still desperately trying to send the read receipt message.

[Retired Tech]

Run Outlook back up then you can delete the account, reboot the PC then open Outlook then press help then detect and repair, have a tick in restore my shortcuts, you may need the Office CD.

Re-enter the account

http://www.microsoft...&displaylang=en

[rml]

Thanks,

I'll let you know how it works out.

[rml]

No I'm afraid that didn't work. Tried a couple of times - even tried giving th eaccount adifferent (outlook) name when I re-established it. Still trying to send the message every few minutes.

Any other ideas apart from un-installing and re-installing outlook completely?

[Retired Tech]

If you do re-install Office then you need to save your mail to a pst file then move it to another part of the hard drive, as shown in more information

http://support.micro...kb;en-us;829971

This will probably be the quickest option

Edited by Keith, 23 May 2005 - 09:10 AM.

[flyonthewindscreen]

There might be an easier solution. Try

http://www.outlook-t...o/delete_rr.htm

OutlookSpy lets you delete read receipts etc.

Had exactly the same problem that you described...