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Blue Screen/error messages on start-up

Started by paulh0310 , Jan 16 2010 10:23 PM

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#1
paulh0310
Posted 16 January 2010 - 10:23 PM

paulh0310

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Hi...

Been looking for some help and found your site, so thought I'd ask around. I logged details of my pc when I registered a short while ago, but just in case you want to know, I've got an HP Model 5019UK desktop pc, ADM Athlon 64 Processor 3800+ 2.40 GHz, RAM 512MB, 32-bit operating system, and it's Windows Vista Home Basic I use. So, just wanted to ask if anyone knows why I get blue screens/error messages when I start up my pc? The error codes are c000021a, 0xc0000001 and 0x001004ec.

Whenever I power up my pc, it starts as normal, then after about twenty seconds, and before getting as far as the logon page, it gets a 'blue screen', does a screen dump, switches off automatically, then reboots. It then goes through the same routine again, another blue screen etc... most times, only twice before finally booting up correctly, occasionally three, and on one occasion, four times, but usually only twice :) .

Once I'm logged on and up and running, things are fine; few problems, a tad slow from time to time, but nothing that annoys me, and mostly very good to be honest, but I'm a little concerned that all the blue screens and rebooting are perhaps damaging my pc in some way, or symptomatic of something serious requiring attention.

I use AVG 9.0 freeware for virus and spyware protection; have previously tried PC Tools' 'Spyware Doctor' and their Registry cleaner, plus a few others over a period of time, but don't find them any more or less effective. 'Spyware Doctor' claims to find and repair registry errors, but if the above symptoms are indicative of those, then it hasn't repaired very many, so can't really work out what is wrong :) .

I scan my pc usually about once a fortnight for spyware etc, clean down my temporary internet files and all the usual to keep it in tune as much as possible, but would welcome a few pointers as to what I can do to get rid of the initial problems at start-up as described above.

Thanks in advance for any help you can offer :) :) .

Kindest regards...

Paul
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#2
kath3
Posted 20 January 2010 - 05:48 AM

kath3

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Hi Paul,
I had this happen to me. Fortunatey I have a wonderful computer minded friend who fixed my computer for me. You can check this problem out at
http://pcperformance...-death-bsod.htm for some helpful information.
Wish I could help more.
:) Kath3*
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#3
rshaffer61
Posted 20 January 2010 - 06:32 AM

rshaffer61

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Thanks to Broni for the instructions and program
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#4
paulh0310
Posted 20 January 2010 - 02:16 PM

paulh0310

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Kath3, rshaffer61...

Hi, thanks for your responses. Good of you to get back to me... :)

As suggested, I've copied the BSOD information for you. To my untrained eye, there seems to be an inordinate amount of information here... sorry in advance! I really appreciate you checking through this for me. I promise I won't expect an immediate answer... it may take you some time to wade through the info...! :) Despite everything, though, once the pc does eventually boot up, it is still running pretty well. Thanks again for your time.

Regards...

Paul

Dump File : Mini012010-01.dmp
Crash Time : 20/01/2010 18:40:05
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x89256830
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini012010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011910-01.dmp
Crash Time : 19/01/2010 18:48:29
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88c8aeb8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011910-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011810-01.dmp
Crash Time : 18/01/2010 22:49:19
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x94074a7d
Parameter 3 : 0x98651b6c
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+74a7d
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011710-01.dmp
Crash Time : 17/01/2010 11:38:21
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8902afe0
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001104ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011610-01.dmp
Crash Time : 16/01/2010 09:48:01
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88c94640
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011510-01.dmp
Crash Time : 15/01/2010 18:21:55
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88dadf48
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011410-01.dmp
Crash Time : 14/01/2010 18:25:13
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8637d1f8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011310-01.dmp
Crash Time : 13/01/2010 18:39:15
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88aa5f98
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011310-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011210-01.dmp
Crash Time : 12/01/2010 18:09:50
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88bbb3e8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011210-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011110-01.dmp
Crash Time : 11/01/2010 18:17:46
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x86409098
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini011010-01.dmp
Crash Time : 10/01/2010 12:22:25
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x86400220
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini011010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010810-01.dmp
Crash Time : 08/01/2010 23:19:34
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x86464038
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010710-02.dmp
Crash Time : 07/01/2010 19:19:19
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x8ae41edf
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x81cb62a0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+4dfb9
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010710-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010710-01.dmp
Crash Time : 07/01/2010 18:30:16
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88c914d0
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010710-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010610-01.dmp
Crash Time : 06/01/2010 18:24:48
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x916ac288
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010510-01.dmp
Crash Time : 05/01/2010 19:35:51
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x86466158
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010510-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010410-01.dmp
Crash Time : 04/01/2010 11:53:54
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8fbe2f08
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010310-01.dmp
Crash Time : 03/01/2010 13:02:53
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x86266048
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010310-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010210-01.dmp
Crash Time : 02/01/2010 11:27:52
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8916f290
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010210-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini010110-01.dmp
Crash Time : 01/01/2010 18:47:38
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x9047f4f0
Parameter 2 : 0x00000001
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004fc
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini010110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini123009-01.dmp
Crash Time : 30/12/2009 10:53:25
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8c775120
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini123009-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini122509-01.dmp
Crash Time : 25/12/2009 18:28:18
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041287
Parameter 2 : 0x0b030840
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+9836d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122509-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini122409-01.dmp
Crash Time : 24/12/2009 13:24:44
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8939ede0
Parameter 2 : 0x00000001
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004fc
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini122209-01.dmp
Crash Time : 22/12/2009 19:42:08
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88c8c1d0
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122209-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini122109-01.dmp
Crash Time : 21/12/2009 18:31:57
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x93061190
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122109-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini122009-01.dmp
Crash Time : 20/12/2009 12:46:22
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x9113f8d8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122009-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121909-03.dmp
Crash Time : 19/12/2009 15:15:22
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x9146c180
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121909-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121909-02.dmp
Crash Time : 19/12/2009 11:02:04
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88ca4f88
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121909-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121909-01.dmp
Crash Time : 19/12/2009 02:24:57
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88a57b80
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121809-01.dmp
Crash Time : 18/12/2009 17:25:27
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88afaef0
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121809-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121709-01.dmp
Crash Time : 17/12/2009 18:25:46
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x912c5b50
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121709-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121609-01.dmp
Crash Time : 16/12/2009 18:30:35
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88a754a0
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121609-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121509-01.dmp
Crash Time : 15/12/2009 18:23:32
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88cb77d0
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121509-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121409-01.dmp
Crash Time : 14/12/2009 18:31:25
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x87b9c5f0
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121309-01.dmp
Crash Time : 13/12/2009 10:01:00
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x93088f88
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121309-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121209-02.dmp
Crash Time : 12/12/2009 13:23:58
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8facdca8
Parameter 2 : 0x00000001
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004fc
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121209-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121209-01.dmp
Crash Time : 12/12/2009 09:18:13
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x89019818
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121209-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini121009-01.dmp
Crash Time : 10/12/2009 18:32:50
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88aa1478
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121009-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini120909-01.dmp
Crash Time : 09/12/2009 07:28:37
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88a866c8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini120909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini120809-01.dmp
Crash Time : 08/12/2009 11:07:20
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88c6e648
Parameter 2 : 0x00000001
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004fc
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini120809-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini120709-01.dmp
Crash Time : 07/12/2009 18:19:51
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88daea40
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini120709-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini120409-01.dmp
Crash Time : 04/12/2009 17:40:46
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8c739088
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini120409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini112709-01.dmp
Crash Time : 27/11/2009 17:39:15
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88fe9798
Parameter 2 : 0x00000001
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004fc
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini112709-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini112609-01.dmp
Crash Time : 26/11/2009 18:27:29
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x88eb3608
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini112609-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini112509-01.dmp
Crash Time : 25/11/2009 02:07:53
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000110b
Parameter 3 : 0x2000d20b
Parameter 4 : 0x890e3ac8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini112509-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini110909-01.dmp
Crash Time : 09/11/2009 01:36:22
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x94d3be4a
Parameter 3 : 0x9dfdca80
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+abe4a
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini110909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6002
==================================================

==================================================
Dump File : Mini100909-01.dmp
Crash Time : 09/10/2009 22:44:00
Bug Check String :
Bug Check Code : 0xc000021a
Parameter 1 : 0x8e12bea8
Parameter 2 : 0x00000000
Parameter 3 : 0xc0000001
Parameter 4 : 0x001004ec
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cd0e3
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini100909-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6001
==================================================

==================================================
Dump File : Mini100409-02.dmp
Crash Time : 04/10/2009 11:10:23
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904ab
Parameter 2 : 0x97369904
Parameter 3 : 0x97369600
Parameter 4 : 0x81ad9679
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+1a679
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6000.16386 (vista_rtm.061101-2205)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini100409-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6000
==================================================

==================================================
Dump File : Mini100409-01.dmp
Crash Time : 04/10/2009 00:13:22
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81d68c15
Parameter 3 : 0x982e4774
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+168c15
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini100409-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 6000
==================================================
  • 0

#5
rshaffer61
Posted 20 January 2010 - 02:26 PM

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
OK please do the following and let me know what results you get.

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
  • 0

#6
paulh0310
Posted 25 January 2010 - 08:43 AM

paulh0310

    New Member

  • Topic Starter
  • Member
  • Pip
  • 3 posts
rschaffer61...

Hi, sorry for the delay in getting back to you. Only had a chance to run through what you suggested at the weekend there.

Well, the apparently good news is that today, after running 'Chkdsk', for the first time in weeks, my pc booted up correctly first time, no problems... :) :)

However, although I did try to run Chkdsk exactly as you outlined, I had a few confusing moments, because when I clicked 'Start', there isn't an option to click 'Run', so I clicked to find Chkdsk location, and ran it as administration from there.
It gave me a warning, stating that ... "F parameter not specified; Chkdsk in read-only mode". It then indicated it was doing three stages, not five. That process was completed in three minutes, and didn't reboot the pc.

So, was I selecting the wrong options and my successful start up today was just luck, or do you think the above routine has actually sorted the problem?

Anyway, will keep you informed of any developments, and thanks again for your time.

Regards...

Paul

Edited by paulh0310, 25 January 2010 - 08:45 AM.

  • 0

#7
rshaffer61
Posted 25 January 2010 - 09:20 AM

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
When you run chkdsk run it as chkdsk /r
Please let us know how everything works out as we do not close topics when completed in this forum. This may help someone in the future with the same issue.
  • 0
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