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Unwanted Search Engine Change


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#1
carrie furr

carrie furr

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Upon clicking on the e icon to access the internet explorer a pop up will state " A program on your computer has corrupted your default search provider setting for internet explorer. It has now been reset to search.live.com "

I have done the following to try and fix but all have failed:
1) Go to internet options and choose google.com as default page and move it to the top
2) Delete search.live.com
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#2
123Runner

123Runner

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Hi carrie furr and welcome to Geeks to Go.

Usually when a search engine or home page are changed it is a result of you installing a new program and then something that you do not notice in the download comes with it, or you got hit with a virus or malware.

Do you recall installing anything recently?
If not, I would suggest a trip through our malware forum.

I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here

123runner
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