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Sound not working.


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#1
SporkyDork

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I've tried everything I can think of. And that I've even found on this site. I cant do anything else without some help i guess.

No sound devise is even recognized as being on there. But i assume there should be one built in to my mother board. This happened the same when i reinstalled windows on my last computer. I fixed it by downloading and installing AC-97 audio drivers. But, I did this, and it still doesn't work. Due to the fact its a different computer this might have something to do with it. I go threw Run> DxDiag and it says.

"No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer."

Did the same thing on my last computer. So i know there has to be one. Open Control Panel > Sounds and Audio devises. It does the same as my last PC. No sound hardware available.

Please help. I love my music and just cant stand when i don't have it. So, please. Any help at all would be appreciated.
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#2
rshaffer61

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Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced, Onboard or Integrated Peripherals area and click Enter
Look for sound or Audio and if disabled then highlight it and look at the bottom of the screen on how to change the settings.
When done click F10 to Save and Exit.
You will then be asked to click Y to verify the Save and Exit.
Click Y and the system should now reboot.
When back in windows do the following:

Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

Edited by rshaffer61, 19 January 2010 - 09:19 AM.

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#3
SporkyDork

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Hope this is what you were looking for. Sorry it took so long, was fighting with ATI.

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#4
rshaffer61

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OK USB device is that a external device?
What about the BIOS?
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#5
SporkyDork

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In the BIOS my audio wasn't disabled. And i had it install the ?! Usb, and it was web camera.
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#6
rshaffer61

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Check speaker connection to back of system
Check volume control in windows by doing the following:
Go to Start and The Run
Type in sndvol32.exe and press Enter
Make sure Master Volume is not muted and turned up
Check Cd Player volume is not muted and turned up

OK then I need to see what the Audio Properties show as your default audio device.
Go to Start and then to Control Panel
Right click on the Sound or Audio Devices and then click on Properties
At the top of the window click on Audio and what does it say for Default Audio Device?
Click on Playback and same information?
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#7
SporkyDork

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Currently installing the sound driver straight from the ECS web site. (The motherboard i have.) Going to see it, hopefully. This works.
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#8
SporkyDork

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S'what it says

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#9
rshaffer61

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Computer specs needed please.
Brand name system or custom built?
Brand name and model
Custom built what motherboard make and model
Do you have a drivers disk for your system?
Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#10
SporkyDork

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I got it! Thank you. My dad had to bap me over the head for not being very good with computers. But we went into the BIOS again. And i saw the video driver enabled and thought it was both. So smart me, overlooked the audio. Its on and working now that i installed the audio drivers and turned it on auto in the BIOS. Thank you so much. Sorry for any inconvenience! You were a great help! :)
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#11
rshaffer61

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Congratulations. :) for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience.
Thank you for choosing GeeksToGo for help. :) :)
This issue now appears to be resolved.
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#12
SporkyDork

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:) Will be back, thats for sure! Thanks again!
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