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Usbport.sys problem (DRIVER_IRQL_NOT_LESS_OR_EQUAL)


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#1
ayaz1907

ayaz1907

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Hello everyone. I am new here and i hope you will be able to help me :)

I have been having this problem quiet frequently since i got my new desktop. Was doing reasearch on the topic and seen that you guys managed to give some solid help to someone else. I followed the steps that you suggested to the other guy so i performed some tests before creating this port. I am giving you the specs of my cpu and the crash that i have. I used the Bluescreenview software to get this data as it was suggestet.

Pleaseeee helpppp me :)

Computer Specs:

Intel Core 2 Quad CPU
Q8200 @2.33 Ghz
3.25 GB of Ram
Service Pack 3
300 GB hard disk
Nvidia G-Force 9600 GT
Real Tek High Definition Audio
Using Logitech Wireless Mouse and Keyboard

=======================================

Dumpfile: Mini012110-01.dmp
Bug Check String: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code: 0x100000d1
Parameter 1: 0x0000000
Parameter 2: 0x00000002
Parameter 3: 0x00000001
Parameter 4: 0xb6e084a5

Caused By Driver: USBPORT.SYS
Caused By Adress: USBPORT.SYS+54a5
File Description: USB 1.1 & 2.0 Port Driver
Product name: Microsoft Windows Operating System
File Version: 5.1.2600.5512 (xpsp.080413-2108)
Processor: 32 bit
Processor Count: 4
Major Version: 15
Minor Version: 2600

============================

The minidump link is here. It is saying some weird things that i have no idea about.

Thank You
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#2
ayaz1907

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Here is the minidump

Attached Files


Edited by ayaz1907, 21 January 2010 - 09:18 AM.

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#3
ayaz1907

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anybody for help :)
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#4
rshaffer61

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Hello ayaz1907.... Welcome to GeeksToGo, :) :) :)

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.
Two fixes I suggest you try.
First remove the battery for the cmos and leave it out for 5 minutes. Then reset it and start your system. You will need to set some of the settings in bios like date and time to be correct. If you don't know how let me know and i will give you instructions for that. The battery is like this one below. Since you do not say if this is a desktop or laptop this will only work on a desktop system.

If this does not work then do the following to check your memory.

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#5
ayaz1907

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thanks a lot shaffer. it looks a little complicated for me. would it be a software issue by any chance? i read that it could be software conflict. is there a way to find that out. sometimes when i update my hardware drives and software drives it stops doing it for a couple weeks. than it starts again. i doubt it has something to do with the ram but i ll check you suggestions out. if you have anything else in mind please keep in touch. thanks for you effort.
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#6
rshaffer61

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Software could be the issue but since these steps are done outside of windows then we can take the possibility of a hardware issue out of the equation. With the exception of being a physical motherboard issue which we will get to later depending on these tests.
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