I am trying to help someone install this DVD player/DVD writer?/CD writer? on this pc, I followed the instructions on the dells owner manual to open the case and install the hardware.
I turned the pc on and tried it out, but nothing happened, I tried to play from My computer, but windows media player came up and said it could not play the dvd. I looked under hardware to see if the device shows up and it does, with not question mark on it.
there was only 2 cables that I connected the devise to, should there be more because its a dvd player?
I tried to find an update for the driver but could not find any. maybe I connected it wrong? I don't know what to do.
thank you again. (patiently awaiting a reply)