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I get a black screen with choices (safe mode) but when i choose them i


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#1
jimboby007

jimboby007

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hey:
i have an E michine computer and xp home. one morning we turned it on and the windows logo would start up then it would go to the black screen, it says somthing like "windows has unexpeditly shutdown..." and it gives me the option of safe mode and others and when i try them it goes right back to the black screen all over again, and in 30 seconds it will reboot it itself again and it will go back to the black screen.


i put the restore cd in that came with the computer but it won't run the cd help!!

Edited by jimboby007, 21 January 2010 - 03:31 PM.

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#2
happyrock

happyrock

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download the following file: rc.iso....from here..then run chkdsk /r... from the cd...be sure the bios is set to boot from the cd drive first...

go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC by clicking on BurnCDCC.exe
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its rc.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....put the cd in the cd drive..boot your computer....when you get to the screen that gives you the option to install or repair ...select r...then when you get to the prompt...type in chkdsk /r..press enter

NOTE THE SINGLE SPACE BEFORE THE /
While chkdsk is running you will see a light blue window with a dark blue band at the top and bottom. or a black dos box depending on on which cd you use... a Chkdsk will display the specific stage it is checking as well as the percentage of completion of the stage....
there are 5 stages...it may appear to hang at a certain % for a hour or more...it even will sometimes go back over a area...this is normal...
DO NOT SHUT DOWN THE COMPUTER OR YOU CAN HAVE SERIOUS PROBLEMS...it can take a long time depending on how large the drive is...
You cannot do anything else on your computer while chkdsk is running. When chkdsk is finished, it will automatically reboot your computer....
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