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Itunes cannot connect


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#1
kbond20

kbond20

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my system is windows 2000 NT. Just recently when i try and purchase music on itunes I get and error message that says Itunes could not connect to the Itunes Store....

"Make Sure your network is active"

I have no problems with anything else.

What should i do?
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#2
Robin Hood

Robin Hood

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Hey kbond20. :)

Are you using any firewall programs? If so, make sure iTunes is added to the exclusion list. :)


I would suggest you check out Apple's troubleshooting procedure for this particular problem:

http://support.apple.com/kb/TS1368
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