[itsappg]

Please help. My PC is being swamped with popups. Symantec antivirus has detected the trojan.alwayup virus and quarantines it. I can empty the quarantine and be okay, when I reboot the virus is detected again and popups start all over.

I have run Spybot and Ad-aware numerous times and they remove varius items, but they keep reappearing.

Here is my hijackthis log
Logfile of HijackThis v1.99.1
Scan saved at 12:00:09 PM, on 5/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINDOWS\System32\ps1.exe
C:\windows\system32\qiqfbw.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\dmihost.exe
C:\WINDOWS\system\sbjnmx.exe
C:\windows\system32\packager.exe
C:\WINDOWS\System32\wuauclt.exe
C:\DOCUME~1\GWENBR~1.COM\LOCALS~1\Temp\bundlep.exe
C:\WINDOWS\System32\1uqttjv2.exe
c:\windows\system32\cxdxregt.exe
C:\program files\internet explorer\iexplore.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drs...esearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drs...esearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drs...esearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - Default URLSearchHook is missing
O2 - BHO: CeresObj Class - {00000049-8F91-4D9C-9573-F016E7626484} - C:\WINDOWS\ceres.dll
O2 - BHO: Band Class - {0007522A-2297-43C1-8EB1-C90B0FF20DA5} - C:\WINDOWS\enhtb.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: XBTB08731 - {1F962667-6271-40cb-88B7-734EB09010C5} - C:\PROGRA~1\FATPIC~1\FATPIC~1.DLL
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll
O3 - Toolbar: (no name) - {44BE0690-5429-47f0-85BB-3FFD8020233E} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Fatpickle Toolbar - {34F459B8-1D37-4FF2-9EFA-192D8E3ABA6F} - C:\Program Files\Fatpickle Toolbar\fatpickle.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Windows Services Ink Platform Tablet Input Subsystem] wsiptis.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteogh32.exe
O4 - HKLM\..\Run: [PS1] C:\WINDOWS\System32\ps1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [seeve] C:\WINDOWS\seeve.exe
O4 - HKLM\..\Run: [57oT3qe] ersiosrv.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [qiqfbw] c:\windows\system32\qiqfbw.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [1uqttjv2] C:\WINDOWS\System32\1uqttjv2.exe
O4 - HKLM\..\Run: [ZStart] c:\windows\system32\cxdxregt.exe run64
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\GWENBR~1.COM\LOCALS~1\Temp\bundlep.exe run
O4 - HKLM\..\RunServices: [Windows Services Ink Platform Tablet Input Subsystem] wsiptis.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Kw73RkKpg] dmihost.exe
O4 - Startup: Zstart.lnk = C:\Documents and Settings\gwen.BROWNPAPER.COM\Local Settings\Temp\zxinst12.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0019.exe
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.sho...l_mamma1004.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093979558250
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia...ll/pcs_0025.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O17 - HKLM\System\CS1\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O17 - HKLM\System\CS2\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

Any help would be greatly appreciated.

Edited by itsappg, 19 May 2005 - 07:59 AM.

[Advertisements]

I am sorry but I have good reason to believe you did not follow the instructions here:
http://www.geekstogo..._Log-t2852.html

It will not solve all your problems, but it will make it much easier for me to help you.
Post a new HijackThis log when you are done

Regards,

[Metallica]

I am sorry but I have good reason to believe you did not follow the instructions here:
http://www.geekstogo..._Log-t2852.html

It will not solve all your problems, but it will make it much easier for me to help you.
Post a new HijackThis log when you are done

Regards,

[itsappg]

Thank you for the assistance.
I followed all of the recommeded steps and I am still getting swamped with popups. Here is my latest HiJackThis log

Logfile of HijackThis v1.99.1
Scan saved at 4:16:03 PM, on 5/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\ssysyud8.exe
C:\WINDOWS\System32\msxct.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\SYSTEM32\ssysyud8.exe
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\2cf41f1db14bc8f414e16e1555b77108\update\update.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: Band Class - {0007522A-2297-43C1-8EB1-C90B0FF20DA5} - C:\WINDOWS\enhtb.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: SDWin32 Class - {1A66F5C8-69D5-4F73-9001-4C85D1A3E4C3} - C:\WINDOWS\System32\tisiu.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll (file missing)
O3 - Toolbar: (no name) - {44BE0690-5429-47f0-85BB-3FFD8020233E} - (no file)
O3 - Toolbar: Fatpickle Toolbar - {34F459B8-1D37-4FF2-9EFA-192D8E3ABA6F} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [57oT3qe] ersiosrv.exe
O4 - HKLM\..\Run: [SysStart] C:\WINDOWS\System32\ssysyud8.exe run64
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [tisiuc] C:\WINDOWS\System32\tisiuc.exe
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Kw73RkKpg] dmihost.exe
O4 - Startup: Zeno.lnk = C:\WINDOWS\SYSTEM32\ssysyud8.exe
O4 - Startup: Zstart.lnk = C:\WINDOWS\SYSTEM32\cxdxregt.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0019.exe
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.sho...l_mamma1004.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093979558250
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia...ll/pcs_0006.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O17 - HKLM\System\CS1\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O17 - HKLM\System\CS2\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

[Metallica]

Before we start could you surf to the Uploads forum here:
http://www.thespykil...forum/index.php
Follow the instructions there to upload:
C:\WINDOWS\System32\msxct.exe
We have reason to believe it is a new "malware"

Download: DelDomains.inf
Should the link above display the text instead of downloading the file, then copy & paste the text into notepad and save the file as DellDomains.inf
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R3 - Default URLSearchHook is missing
O2 - BHO: Band Class - {0007522A-2297-43C1-8EB1-C90B0FF20DA5} - C:\WINDOWS\enhtb.dll (file missing)
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: SDWin32 Class - {1A66F5C8-69D5-4F73-9001-4C85D1A3E4C3} - C:\WINDOWS\System32\tisiu.dll
O2 - BHO: (no name) - {C370527A-24A7-4583-BE01-72E59000EB17} - C:\WINDOWS\system32\n.dll (file missing)
O3 - Toolbar: (no name) - {44BE0690-5429-47f0-85BB-3FFD8020233E} - (no file)
O3 - Toolbar: Fatpickle Toolbar - {34F459B8-1D37-4FF2-9EFA-192D8E3ABA6F} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [C:\WINDOWS\VCMnet11.exe] C:\WINDOWS\VCMnet11.exe
O4 - HKLM\..\Run: [57oT3qe] ersiosrv.exe
O4 - HKLM\..\Run: [SysStart] C:\WINDOWS\System32\ssysyud8.exe run64
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [NaviSearch] C:\Program Files\NaviSearch\bin\nls.exe
O4 - HKLM\..\Run: [tisiuc] C:\WINDOWS\System32\tisiuc.exe
O4 - HKLM\..\Run: [msxct] msxct.exe

O4 - HKCU\..\Run: [Kw73RkKpg] dmihost.exe
O4 - Startup: Zeno.lnk = C:\WINDOWS\SYSTEM32\ssysyud8.exe
O4 - Startup: Zstart.lnk = C:\WINDOWS\SYSTEM32\cxdxregt.exe

O16 - DPF: {EC51659D-721F-4CBF-9CEA-5E776D89CEA9} - http://www.pacimedia...ll/pcs_0006.exe

Reboot into safe mode and delete:
C:\WINDOWS\System32\ssysyud8.exe

Boot back to normal and post a new HijackThis log.
I'll let you know what to do with the other file, once I've had the time to take a look.

Regards,

[itsappg]

Re-ran Hijackthis after removing recommended items and here it is.

Thank you again for all your assistance.


Logfile of HijackThis v1.99.1
Scan saved at 10:31:42 AM, on 5/31/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0019.exe
O16 - DPF: {5F3B3060-09E0-44C6-86F7-BC7B02B57BEE} - http://downloads.sho...l_mamma1004.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1093979558250
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abac...abasetup144.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O17 - HKLM\System\CS1\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O17 - HKLM\System\CS2\Services\Tcpip\..\{346905D5-6DEB-4D15-8C21-3AD62F41BAE5}: NameServer = 209.94.100.100,209.94.100.200,192.168.16.21
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Client Access Express Remote Command (Cwbrxd) - IBM Corporation - C:\WINDOWS\CWBRXD.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

[Metallica]

Looks good.

Does it behave that way as well?

Please have a look at my site for some tips on how to remove and prevent spyware.

Regards,

[itsappg]

The PC is actually at a customers site and I have been talking the user thru your steps. They say so far so good. They are going to use it for a while and let me know and I will repost with the results.

You have been a gosend and I will be sure to recommend this sight to anyone I know having simiilar problems

Thanks again for all your assistance.

[Metallica]

I'll leave the thread open for a day or so, in case any problems arise, just post back and I'll get notified by mail.

My pleasure.

[itsappg]

24 hours and still no problems. There are a few popups still, but I think they are probably just normal web usage popups.

Thanks again and I consider the problem fixed.

[Metallica]

Install SP2 and you will find that you have a more then reasonable popupblocker.

They followed the good example of Firefox and Opera there.

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.