I have very valuable and important files on there, and I need many of them. I don't know what to do, and I don't even know if this is the right forum to post it to, but I hope I can get some help at all. I suspect it may be a virus so I posted this topic here.
So every time I boot up my desktop I get a BSOD error message saying this:
"A problem has been detected and Windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration, and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
*** STOP: 0x00000024 (0x001902FE,0xF8B2F3D4,0xF8B2F0D0,0x82E5D805)"
(Note the numbers at the end vary slightly on each error screen.)
I've already tried booting in safe mode but I just get the same thing.
On this old desktop I run Windows XP with no anti-virus, as it will not let me run one.
Please help, those files are important and if I can't get to them then I'm screwed. T.T
Thanks in advance for any help.