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Please Help Major Virus! Computer won't even boot in safe mode

Started by sere83 , Jan 28 2010 08:50 AM

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#1
sere83

Posted 28 January 2010 - 08:50 AM

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82 posts

Got some virus from a website, virus protection said it had altered system files and I think there was a rootkit infection too. Then computer shut down now will not boot in either normal or safe mode, or last good known configuration that worked!

It sounds like the HD's shuts down then I just get this blue error screen when I try to boot in normal or safe mode...with this written...

STOP: C000021a {FATAL SYSTEM ERROR)
The windows logon process terminated unexpectedly with a status of 0x0000135(0X0000000 0x0000000).
The system has been shut down.

I have no backup of my drive with all my work, I really need some help please!

My computer also did not come with a windows disc.

Edited by sere83, 28 January 2010 - 10:37 AM.