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Hyperfil error message


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#1
lizkkk

lizkkk

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I bought a new external disk drive. I am attempting to copy "C" drive data to the new external, "J", but every time I try to get the process to go forward, I get a "cannot copy hiberfil" box that comes up. It says that hiberfil is being used by another person or program and for me to close any programs that might be using the file and try again.

Yesterday, I did attempt to defrag the computer, and I did format the new external drive.

How can I work around/fix the hiberfil error box?

Thanks in advance. :)
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#2
Neil Jones

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This is a system file. You will not be able to copy it from Windows because Windows is using it. This will also occur for many other files down the line as well.
If you want to take a full image of your drive you are strongly recommended to image the drive as opposed to simply copying it.
This website - http://ghost.radified.com/ - will tell you how to use Norton Ghost, a pretty good program available from all major outlets.
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#3
lizkkk

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Thanks for that bit of info.

I have the external drive that I just bought and I want to use. Instead of a one stop copy, I am assuming I have to look at files and copy from there instead.

Edited by lizkkk, 28 January 2010 - 04:20 PM.

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#4
Neil Jones

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No, with Norton Ghost you simply tell Ghost the drive you want to copy and where you want to copy it to. Ghost will do the rest.
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