When I insert either a DVD or a CD into either drive, the "Name" changes from DVD Drive (D:) or DVD-RW Drive (E:) to CD Drive (D:) or CD Drive (E:). [Once I remove the DVD or CD, the "Name" returns to DVD Drive (D:) or DVD-RW Drive (E:).]
The D: drive, with disc inserted, shows no size or space; both the size and space columns are blank. The E: drive, with disc inserted, shows 0 bytes in both the size and space columns.
When, with the disc inserted in the drive, I try to "Open" the D: drive to look at the content of either the DVD or CD, I get an error message box to "Insert disk." Strangely, though the "Name" and "Type" fields both still indicate that the drive is a CD Drive, the "Insert disk" error message box shows a "DVDRom" icon on the left-hand side....
When, with disc inserted, I try to "Open" the E: drive, I don't get an error message. Instead, I am popped to a CD Drive (E:) window with a message in the left-hand (navigation) column titled, "CD Writing Tasks" and one option: "Write these files to CD." --There are no files in the window that could be written. But that's the message I get.
I have checked my cabling. Both drives appear to be properly connected to the motherboard. Also, my Device Manager shows no errors. . . .
Any suggestions on how to get these drives working again?