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Cannot connect to itunes..


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#1
narmer2000

narmer2000

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Error message pops up says make sure your network connection is active and try again.

Any ideas?

Here are my diagnostics:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Dell DV051
iTunes 7.3.2.6

Current user is an administrator.

Network Adapter Information

Adapter Name: {AC7D773C-A0A4-42E3-A51A-7389C6A2DF31}
Description: Intel® PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 10.10.10.104
Subnet Mask: 255.255.255.0
Default Gateway: 10.10.10.1
DHCP Enabled: Yes
DHCP Server: 10.10.10.1
Lease Obtained: Sun Jan 31 15:21:28 2010

Lease Expires: Mon Feb 01 15:21:28 2010

DNS Servers: 64.33.128.10
209.143.0.10

Network Connection Information

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
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