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I Cannot Boot in any mode BSOD STOP:0x000000024


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#1
SilverLegionare

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So I cannot boot my laptop in any mode

I tried chkdsk /r and that did nothing after it finished scanning and repairing

I have also already run diagnostics, and my pc passed all the tests.

and now I'm looking at the Blue Screen of death with the following written


A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you've seen this Stop error screen.
restart your computer. If this screen appears again, follow
these steps:

Disable or uninstall any anti-virus, disk defragmentation
or backup utilities. Check your hard drive configuration,
and check for any updated drivers. Run CHKDSK /F to check
for hard drive corruption, and then restart your computer.

Technical information:

*** STOP: 0x000000024 (0x001902FE,0xF8A353D4,0XF8A350D0,0X82E37805)


:)

Edited by SilverLegionare, 02 February 2010 - 07:17 PM.

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#2
Broni

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    Kraków my love :)

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
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#3
SilverLegionare

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will work with a flash drive if I can't boot windows?

and how do I figure out what kind of hard drive I have?

Edited by SilverLegionare, 02 February 2010 - 07:45 PM.

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#4
Broni

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If you read my post carefully:

Depending on the program, it'll create bootable floppy, or bootable CD.

Most of them will create bootable CD, so you don't need Windows access.

As for your type of hard drive, since you can't boot, you'll have to turn the laptop up side down, remove hard drive cover (screwdriver needed) and take a look.
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#5
SilverLegionare

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Hard drive is a Toshiba... Great.
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#6
Broni

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I'm sorry to hear bad news....
No warranty?
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#7
SilverLegionare

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I'm going to try and repair windows from the disk.

Hopefully that'll work.

If not I can bring it to my school's tech people for free.

But anyways, thanks for the help, I appreciate it!!!
:)
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#8
Broni

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You're welcome :)
Keep us posted...
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#9
SilverLegionare

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After Repairing Windows I was able to boot up again, but there appears to be a serious virus disguised as an antivirus that has infected my computer.
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#10
Broni

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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