Problem with new PC
Posted 12 February 2010 - 10:57 AM
Posted 12 February 2010 - 11:52 AM
anyway THANK YOU for your help! I really appreciate it
Posted 12 February 2010 - 11:57 AM
Posted 13 February 2010 - 03:52 AM
Posted 13 February 2010 - 06:07 AM
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.
NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.
Thanks to Broni for the instructions
Posted 13 February 2010 - 06:08 AM
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:
8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
Posted 13 February 2010 - 08:34 AM
Test Option: EXTENDED TEST
Model Number: WDC WD3200AAKS-00V1A0
Unit Serial Number: WD-WMAWF1467930
Firmware Number: 05.01D05
Capacity: 320.07 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 11-Cable Test::Write sector error!
Test Time: 15:32:11, February 13, 2010
Posted 13 February 2010 - 08:45 AM
The problem is with Data Lifeguard for Windows version 1.17. I installed 1.13 and the problem stops. I have duplicated this problem on a XP Machine and Vista x64 machine. It also happens on both external and internal drives. I tested WD My Book Elite 1TB external, WD Elements 500 GB external, and WD Black 1TB internal In addition, it even happens when I try to test my empty media card reader in my system. WD needs to fix Data Life Guard 1.17. Find version 1.13 and all your problems will stop. You can download 1.13 from the WD server at this link:
http://websupport.wd...windlg/WinDLG... Hope this helps.
Posted 13 February 2010 - 08:45 AM
Edited by rshaffer61, 13 February 2010 - 08:46 AM.
Posted 26 March 2010 - 01:22 PM
Well yesterday I ran memtest on my PC and got 11 errors! Now I'm runnung memtest on a single stick to see, which one of the two is causing the issue. Hopefully, after replacing the RAM the PC should work fine.
Posted 26 March 2010 - 02:31 PM
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