Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Problem with new PC


  • Please log in to reply

#16
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
You should hopefully not get any error messages. Is the system running correctly now?
  • 0

Advertisements


#17
alpha124

alpha124

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
at the moment its running normal. I'll check tomorrow if I get any bluescreens on start-up.
anyway THANK YOU for your help! I really appreciate it :)
  • 0

#18
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
You are very welcome and hopefully everything continues to run correctly for you. Please let us know tomorrow or the next day how everything is working. Thank you for allowing me the time to assist you and for your patience.
  • 0

#19
alpha124

alpha124

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
After booting up my pc today I got the PROCESS!_INITIALIZATION_FAILED bluescreen. But after shutting down and booting up again, the computer works. It can't be a harddisk related problem or? I don't understand why it works on the second try...
  • 0

#20
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

Thanks to Broni for the instructions
  • 0

#21
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
  • 0

#22
alpha124

alpha124

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
Thanks I'm going to try the hard drive diagnostics tools.
  • 0

#23
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
:) Let us know how it works.
  • 0

#24
alpha124

alpha124

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
I can't get the diagnostics to work. It always givess me this error when I start:

Test Option: EXTENDED TEST
Model Number: WDC WD3200AAKS-00V1A0
Unit Serial Number: WD-WMAWF1467930
Firmware Number: 05.01D05
Capacity: 320.07 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 11-Cable Test::Write sector error!
Test Time: 15:32:11, February 13, 2010
  • 0

#25
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Ok not sure what version of the Dataguard software you got but this is straight from Western Digital

The problem is with Data Lifeguard for Windows version 1.17. I installed 1.13 and the problem stops. I have duplicated this problem on a XP Machine and Vista x64 machine. It also happens on both external and internal drives. I tested WD My Book Elite 1TB external, WD Elements 500 GB external, and WD Black 1TB internal In addition, it even happens when I try to test my empty media card reader in my system. WD needs to fix Data Life Guard 1.17. Find version 1.13 and all your problems will stop. You can download 1.13 from the WD server at this link:



http://websupport.wd...windlg/WinDLG... Hope this helps.


  • 0

Advertisements


#26
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Duplicated post.

Edited by rshaffer61, 13 February 2010 - 08:46 AM.

  • 0

#27
alpha124

alpha124

    Member

  • Topic Starter
  • Member
  • PipPip
  • 20 posts
First of all apologies, for not posting such a long time :) , but I encountered several networking issues and other stuff.
Well yesterday I ran memtest on my PC and got 11 :) errors! Now I'm runnung memtest on a single stick to see, which one of the two is causing the issue. Hopefully, after replacing the RAM the PC should work fine.
  • 0

#28
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Thank you for the update. Now as a suggestion I would replace both sticks regardless of the results so that you have a matching set of memory. You will have a less likely possibility of conflicts if the memory is a match pair.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP