I just got a laptop someone asked me to take a look at that will not log in. It presents me with the Welcome screen on startup, and when I click the user's name, I see the background for a few seconds, and then I'm logged back out.
I've attempted to log into Safe Mode and log in as both Administrator and as the user, but the same thing is happening.
I had this symptom on another computer last year, and made a post of my findings, where I copied the userinit.exe off the XP CD, but that solution is not working in this case.
The last step I've attempted is to run the "copy userinit.exe wsaupdater.exe" command, but this isn't working either.
I'd also like to note that even though I do know it is running XP Professional, I don't know what service pack level it's at. I have an XP SP3 CD that I'm using to troubleshoot the problem, I'm not sure if it matters.
Any pointers from you fine folks would be greatly appreciated! Thank you!
Edited by NuttySquirrel, 09 February 2010 - 09:12 AM.