[Kris K.]

Hi,

I do a lot of work with video, my original computer was too slow so I decided to upgrade the hdd (to 500GB 7200rpm) and add ram. (The hdd works like a dream!)

I went through corsair.com and they showed me a list of compatible ram products. I then took the info I learned from their site down to my local computer store and bought the 4GB Kit. (Corsair RAM suggestions for the Lenovo Y510, I bought the highlighted 4GB Kit)

After reading and watching a few things on installing ram it seemed simple enough so I went ahead with it and removed the two 1GB sticks out and put the two new 2GB sticks in.

When I started up the computer...nothing happened. The lights go on I hear the fan and feel the hdd spinning but nothing on the screen for me to select. I tried waiting 30 seconds before installing the sticks, I tried alternating sticks, putting in one at a time even. I even put the old sticks back in. Still nothing. Sites say press f2 at start-up, still nothing, and they say press f8 to go into safe mode again nothing. A blank screen.

Did I blow out my screen???

My instruction manual tells me that there is no software to download and that BIOS in the POST process should detect the newly installed ram.

So please any insight as to what is wrong and how to fix it would just be great! My life is on that laptop!! Thanks in advance!!!!!

Edited by Kris K., 13 February 2010 - 03:26 PM.

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Couple of questions:

• Did you remove the battery and disconnect the power cord before each instance of removing/installing RAM, (or any other internal component)?
  
  
• Were you full of static electricity when handling the RAM, (or in close proximity to any other internal computer components)?

[SpywareDr]

Couple of questions:

• Did you remove the battery and disconnect the power cord before each instance of removing/installing RAM, (or any other internal component)?
  
  
• Were you full of static electricity when handling the RAM, (or in close proximity to any other internal computer components)?

[Kris K.]

First of thanks for the reply!

second...

The power was unplugged each time. I might have not removed the battery each time...

I was wearing a fleece, but I took it off and before I went to touch anything I made sure to touch something metal to remove the charge. I could have just lightly brushed the mobo while going to pick up the RAM off the desk...but I don't know if that did it...otherwise I didn't touch anything but the RAM.

Did I short something out???

What do I do now?

Edited by Kris K., 14 February 2010 - 01:27 PM.