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I simply can't connect to the internet


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#1
ChestRockwell2444

ChestRockwell2444

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So the other day my PC for some reason just messed up, I couldn't reboot it..so I had to re-install Windows XP(home edition). I wiped everything and re-formatted the PC, so I lost all my files.

Well, re-installation went fine and the PC works, it's just now I can't connect to the internet. I've installed the appropriate drivers..yet STILL I can't connect. I go to network settings and check them, my status shows me as connected to the internet, yet when I open up a browser it just doesn't connect.

Now to give my PC specs: Pentium 4 2.53ghz processor, 1 gb of ram(a bit low I know), windows xp home edition(only service pack 1 since I cant connect to d/l updates). I don't think its an update problem cuz the PC I'm on now is plugged into the same modem and everything and only has SP1 and it's working.

Anyways my PC is a dell computer, my ethernet adapter is from Broadcom,specifically a Broadcom 440x 10/100 integrated controller. My Dell is a dimension 2400 model.

So I went to Dell's site and first I got this driver: http://support.dell....mp;fileid=84196

I installed it, everything seemingly went fine. Then when I go to network connections..it says local area connection is disabled. So I click enable..and it goes "connection failed!".

So I completely uninstall that driver and delete all the files from it(but nothing else).

So then I download this driver: http://support.dell....p;fileid=198980

It installs fine, I go to network connections and then to local area connection, I click "enable" and it connects fine. It shows my status as connected. I had also downloaded a broadcom diagnostic tool which gives you readings of the drivers..it said the driver was installed properly in working..said my link status to the internet was ok..I even did a network test by typing in my IP and it passed.

Yet I still can't connect to the internet, I've tried re-starting the PC, I've tried resetting the cable modem itself..heck I even re-installed windows xp a SECOND time and still I get the same problems.

I also know it is not a hardware issue as I had my friend(who works with computers) fully test the hardware and nothing is wrong.

So my question is why can't I connect? I have the right drivers, my local area connection says I am connected. I have no hardware issues, I have no firewalls blocking it or anything, there is no reason I can see why it will not let me get onto the internet. I'm using the same modem now on a different PC(the same exact model PC except this only has 128mb of ram) and the internet works perfectly.

Can someone help me out on what to do? Hopefully a solution that doesn't involve me having to buy anything new for the PC.
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#2
Gashlad

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When you say you did a network test what do you mean ?

What IP address, subnet and default gateway is shown in ipconfig ?
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#3
maryb12124

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i too am now having this problem, they say its my ethernet card went bad so i looked up how to change it and it looked fairly easy till i opened my puter (its a emachine) and it isnt the same as they show. mine is just a small metal box with the connection to ethernet cable on outside. it appears to be connected to the motherboard, so i cant remove it. grrr anyone have any idea if emachines u have to change the whole motherboard?
thank u
maryb
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