problem with my external hard drive...i think
Posted 19 February 2010 - 02:23 PM
Posted 19 February 2010 - 02:27 PM
Posted 19 February 2010 - 02:31 PM
Posted 19 February 2010 - 04:30 PM
at least that blue screen view program has something to show now, i'll edit this posts with the results in a sec
Dump File : 021910-27175-01.dmp
Crash Time : 19/02/2010 22:24:19
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041284
Parameter 2 : 0x01c12001
Parameter 3 : 0x00000000
Parameter 4 : 0xc0802000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+dce10
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16481 (win7_gdr.091207-1941)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\021910-27175-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Edited by Pepper Jack, 19 February 2010 - 04:35 PM.
Posted 19 February 2010 - 05:08 PM
If you have more than one RAM module installed, try starting computer with one RAM stick at a time.
NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A
B. If you have only one RAM stick installed...
1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:
8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:
10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
The running program will look something like this depending on the size and number of ram modules installed:
It's recommended to run 5-6 passes. Each pass contains very same 8 tests.
This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.
The following image is the test results area:
The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
Posted 19 February 2010 - 07:41 PM
what do you mean by "run 5-6 passes"? and how do i do this?
also will this just fix my blue screen problem? or the problem with explorer too?
Edited by Pepper Jack, 19 February 2010 - 07:42 PM.
Posted 19 February 2010 - 07:49 PM
If it is a memory problem then it would mean replacing memory and yes it could be the cause of the issues you are having.
Posted 20 February 2010 - 09:10 AM
We are now at the point of checking the OS itself.
We have two options which are Repair installation or Parallel installation
Repair will attempt to fix any missing or corrupted files in the OS and leaves your data safe.
Parralel installs a second windows OS on your system and you move the data over and you would have to reinstall most if not all your programs.
Either would need the OS installation disk to be performed.
Edited by rshaffer61, 20 February 2010 - 09:11 AM.
Posted 20 February 2010 - 09:13 AM
Posted 20 February 2010 - 09:38 AM
This will allow you to repair your Vista installation and keep all of your personal user account files, settings, and programs.
Posted 20 February 2010 - 09:40 AM
Posted 20 February 2010 - 10:12 AM
This will allow you to repair your Win 7 installation and keep all of your personal user account files, settings, and programs
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