It wont allow her daughter to get onto wikipedia which she needs for her school work and also alot of other sites. I have contacted comet which she got the lappy from and they say they can not give the code as it will destroy the warranty.
She doesnt care about the warrenty, she just wants to use the lap top as a laptop on the internet. I will not even allow them to check there msn emails or googlemail emails.
I have had a look and I dont know windows 7 at all but in the add and remove it asks for the code, we dont have the code and in the control panel of netintel it asks for a username and password.. we dont have that as they wont give it us.
Is there any way I can uninstall it by bypassing the add/remove. Her daughter is 14 and very trustworthy on the internet, she has been net using for years now and knows the dangers.. she just wants free will on there and I am trying to get that but now I am at a brick wall.
I hope someone can help me with this horrible problem.