[Pickles :P]

Hello,

This is my first post here.. And well I have a problem that's been a pain in the neck. :|

So.. One day, after installing Cache-man 7.0 on my Windows XP Pro SP2, I changed the settings to "Gaming Computer". It prompted me to restart, and I did. Right after the restart, after the IBM Boot screen, the Blue Screen Of Death showed up.

It said

A Problem has been detected and Windows has been shut down to prevent damage to your computer

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears agian, follow these steps:

Check for viruses on your computer,vRemove any newly installed hard drives or hard drive vontrollers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical Information:

*** STOP: 0x0000007B (0xF7b38528, 0xC0000034, 0x00000000, 0x00000000)

So what I did, after encountering this problem, was to enter the recovery console, and run:

CHKDSK /P

This told me that there were one or more errors on my hardrive.

CHKDSK /R

This told me that one or more errors on my hard drive had been fixed.

CHKDSK /P

Ran this again to see if any errors remaind, there were none.

fixmbr

Someone said this should fix the problem, so I tried it.

The I restarted my PC, and the blue screen was still there. :|

I booted into Safe Mode, but there was an error with agp440.sys.

So.. Any help?

Thanks in advance

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Hello Pickles;P.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

By chance did you update video drivers right before this?
Any updates prior to this issue starting?
Is there more information other then the stop code included with the BSOD? Normally it tells you what is causing the issue?
Do you have a Genuine Microsoft XP Installation cd?

[rshaffer61]

Hello Pickles;P.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

By chance did you update video drivers right before this?
Any updates prior to this issue starting?
Is there more information other then the stop code included with the BSOD? Normally it tells you what is causing the issue?
Do you have a Genuine Microsoft XP Installation cd?

[Pickles :P]

Hello Pickles;P.... Welcome to GeeksToGo,

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.

By chance did you update video drivers right before this?
Any updates prior to this issue starting?
Is there more information other then the stop code included with the BSOD? Normally it tells you what is causing the issue?
Do you have a Genuine Microsoft XP Installation cd?

No.. The only thing I did was install Cacheman :|

Yes I have a Microsoft XP Installation CD.

[rshaffer61]

OK we may need the system installation disk in a later post also.
Let's try some basic fixes first.

If you have Windows XP CD...

1. Boot from the CD.
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:



3. You'll find yourself at this screen:



4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

6. This will bring you to a prompt that says:

C:\WINDOWS>

7. Type:

cd \

Press Enter

Note: between "cd" and "" there should be a "blank space" otherwise the command won't work

8. The prompt should now say:

C:\>

9. Type:

cd system~1\_resto~1

Press Enter.

Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

Type: cd \

Press Enter

Type: cd windows\system32\config

Press Enter

Type: ren system system.bak

Press Enter

(note the spaces between ren and system, and then between system and system.bak)

Type: exit

Press Enter

now the computer should restart, then follow steps 1-6

10. Type:

dir

Press Enter

NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

11. Type:

cd rp{with the second to the last restore point number }

Press Enter

Example: cd rp9. if rp10 is the last restore point

12. Type:

cd snapshot

Press Enter.

NOTICE: Now the command prompt will look like this:

c:\system~1\resto~1\rp9\snapshot

Note : restore point 9 assumed for clarity of the content.


13. Type:

copy _registry_machine_system c:\windows\system32\config\system

Press Enter

14. Type:

Exit

Press Enter.

Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

copy _registry_machine_software c:\windows\system32\config\software

Alternatively, select different restore point.



If you don't have Windows CD...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Follow steps 3 - 14.

Thanks to Broni for the instructions

[Pickles :P]

OK we may need the system installation disk in a later post also.
Let's try some basic fixes first.

If you have Windows XP CD...

1. Boot from the CD.
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:



3. You'll find yourself at this screen:



4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

6. This will bring you to a prompt that says:

C:\WINDOWS>

7. Type:

cd \

Press Enter

Note: between "cd" and "" there should be a "blank space" otherwise the command won't work

8. The prompt should now say:

C:\>

9. Type:

cd system~1\_resto~1

Press Enter.

Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

Type: cd \

Press Enter

Type: cd windows\system32\config

Press Enter

Type: ren system system.bak

Press Enter

(note the spaces between ren and system, and then between system and system.bak)

Type: exit

Press Enter

now the computer should restart, then follow steps 1-6

10. Type:

dir

Press Enter

NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

11. Type:

cd rp{with the second to the last restore point number }

Press Enter

Example: cd rp9. if rp10 is the last restore point

12. Type:

cd snapshot

Press Enter.

NOTICE: Now the command prompt will look like this:

c:\system~1\resto~1\rp9\snapshot

Note : restore point 9 assumed for clarity of the content.


13. Type:

copy _registry_machine_system c:\windows\system32\config\system

Press Enter

14. Type:

Exit

Press Enter.

Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

copy _registry_machine_software c:\windows\system32\config\software

Alternatively, select different restore point.



If you don't have Windows CD...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Follow steps 3 - 14.

Thanks to Broni for the instructions

Thanks, Gonna try it

[rshaffer61]

One thing, please don't quote everything as it makes it harder to follow along. Since you are responding directly to the last reply it is simpler and faster.

[Pickles :P]

Sure