[cleanprophet]

Neither of my disc drives are currently working. When I click on "my computer" neither of the disc drives are shown. I've checked device manager and they are both shown with an error sign next to them. I checked for a driver update and it says my drivers are currently up to date.

I used Driver Max to check the current status of the drivers on my computer and it does not detect either disc drive.

I recently had a problem with some malware that prevented me from using a lot of programs and the disc drives. That has been rectified, but the disc drives still won't work. Any ideas what's wrong?

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One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions

[rshaffer61]

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions

[cleanprophet]

Thanks very much. Step 3 done the trick and both drives are now being detected in My Computer.

[artm12]

Hi Friend,

I am suggest you should discuss with tech support people according to your problem. I am sure that they will guide and solve your problem with a proper way.

Thanks,
James

[rshaffer61]

Good job cleanprophet for getting your issue resolved. Thanks for letting is know and for choosing GeeksToGo for assistance.
Enjoy the other forums and the wealth of knowledge in them.
Thank you for allowing me to assist you and for your patience and cooperation.

Edited by rshaffer61, 04 March 2010 - 10:05 AM.

[cleanprophet]

Thank you for the help. Very much appreciated.

[rshaffer61]

You are very welcome.

[artm12]

Hi Friend,
You should check the CD area is Control Panel to select the options you need to get the behavior you expect. These settings can get a little tricky until you become accustomed to using them. You may benefit from reading the instructions about using these options in Windows Help and Support feature found under Start. Launch the feature and search on sound, or on anything you want to know.

Thanks,
James