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Vista Wireless Connection Problem

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Was wondering if someone can help. My computer has had no problem connecting to the internet until Saturday. Nothing changed from Friday night to Sat. morning. I called Comcast and we went through dos and the system doesn't recognize ping ("it is not recognized as an internal or external command, operable program or batch file. He suggested a few other things and they didn't work either. Can anyone help? I desperately need this computer for my job search. Thanks in advance for any help you can offer!
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