[littlelotte891]

I have a dell inspiron b130 that is about four years old. I am having trouble with it staying connected to the internet. upon startup... I can browse the web for about 2 minutes before i get the "ie cannot connect to the webpage". on my desktop it says my internet is connected to my router and running at full speed. also when i turn on my computer a window pops up and gives me a filename and says "you might be missing a root certificate". i am sure there is nothing wrong with the router itself because i have a macintosh that is connected to it and i am typing to you now from it. can anyone help me please?

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Download and install this. It would update root certificates on your computer.
http://download.wind...en/rootsupd.exe

[TheBug]

Download and install this. It would update root certificates on your computer.
http://download.wind...en/rootsupd.exe

[littlelotte891]

is there a way i can download it even though i don't have internet on my dell?

[ersatz]

When did this problem start occurring?

Try Safe Mode with Networking..

To Restart your Computer in Safe Mode with Networking:

• Restart your computer, holding or tapping F8 repeatedly, until you hear a beep, or get to the Advanced Options menu.
• Scroll to Safe Mode with Networking, then press Enter.
• You will see a large list of drivers loading.. this is normal, just be patient.
• After a minute or two Windows will start loading, probably in a larger resolution than you are used to.
• Log in as Administrator, or an account with administrator privileges.

Any difference there?

-Tony

[123Runner]

You can save the file. It is a .exe file type. Put in on a flash drive and then open it on the other unit.

Did you reset the router? (cycle power)
Did you reset the modem? If you have one. (cycle power).


123runner