Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

internet disconnected


  • Please log in to reply

#1
littlelotte891

littlelotte891

    New Member

  • Member
  • Pip
  • 4 posts
I have a dell inspiron b130 that is about four years old. I am having trouble with it staying connected to the internet. upon startup... I can browse the web for about 2 minutes before i get the "ie cannot connect to the webpage". on my desktop it says my internet is connected to my router and running at full speed. also when i turn on my computer a window pops up and gives me a filename and says "you might be missing a root certificate". i am sure there is nothing wrong with the router itself because i have a macintosh that is connected to it and i am typing to you now from it. can anyone help me please?
  • 0

Advertisements


#2
TheBug

TheBug

    Member

  • Member
  • PipPip
  • 28 posts
Download and install this. It would update root certificates on your computer.
http://download.wind...en/rootsupd.exe
  • 0

#3
littlelotte891

littlelotte891

    New Member

  • Topic Starter
  • Member
  • Pip
  • 4 posts
is there a way i can download it even though i don't have internet on my dell?
  • 0

#4
ersatz

ersatz

    Member

  • Member
  • PipPip
  • 87 posts
When did this problem start occurring?

Try Safe Mode with Networking..

To Restart your Computer in Safe Mode with Networking:
  • Restart your computer, holding or tapping F8 repeatedly, until you hear a beep, or get to the Advanced Options menu.
  • Scroll to Safe Mode with Networking, then press Enter.
  • You will see a large list of drivers loading.. this is normal, just be patient.
  • After a minute or two Windows will start loading, probably in a larger resolution than you are used to.
  • Log in as Administrator, or an account with administrator privileges.

Any difference there?

-Tony
  • 0

#5
123Runner

123Runner

    Member 4k

  • Member
  • PipPipPipPipPipPipPip
  • 4,306 posts
You can save the file. It is a .exe file type. Put in on a flash drive and then open it on the other unit.

Did you reset the router? (cycle power)
Did you reset the modem? If you have one. (cycle power).


123runner
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP