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Problems with startsearches.net[RESOLVED]


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#1
Hazuki192

Hazuki192

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Greetings GTG. I'm new to this site, and I've experienced a similar problem before. I had the about:blank infection where your home page is reset etc. So I reformatted the PC and started again, but I've got a similar problem again.
First of all my desktop went to a blue background with an Internet Explorer Trojan error message, I ran Ad-Aware and rebooted, and now have a black desktop. My IE keeps trying to go to http://startsearches.net which displays some DNS Error message with pop ups to spyware links.
I've run the recommended programs:
Ad-Aware , got no errors.
CW Shredder found no infections
Spybot S&D fixed 9 problems
Ewido found 21 infected files (saved a report if you need it)
Downloaded SP1a for XP

Ran my log file off HJT in the online analyser and it came up with quite a few nasties which I was going to rectify, but as I'm a relative newbie to this, thought I'd get some professional assistance.

Here's my HijackThis log file:

Logfile of HijackThis v1.99.1
Scan saved at 19:50:00, on 19/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsear...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsear...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsear...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsear...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsear...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp66D8.tmp (file missing)
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Microsoft AntiSpyware helper - {0860EA58-CD56-49F8-91D3-39DF527CE61F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {0860EA58-CD56-49F8-91D3-39DF527CE61F} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116016350731
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsec...scan/axscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{299A38B7-6DBF-44CD-B499-B73AC048B5CE}: NameServer = 195.92.195.94 195.92.195.95
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe

I have AVG also, but need to know how to activate a good firewall too.
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#2
greyknight17

greyknight17

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Welcome to GTG.

Download a free firewall at http://www.zonelabs.com.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Right click on this link -> http://www.bleepingc...g/smitfraud.reg and save that file. Double click on it and click on Yes when it asks you if you want to merge it into the registry. Once that's done, right click on your Desktop and go to Properties. Next go to Desktop tab->Customize Desktop button->Web tab. Uncheck everything listed there. Then delete all the entries listed except for 'My Current Home Page'. Click OK and OK.

Go to Start->-Control Panel->Add or Remove Programs and remove/uninstall the following programs, if found:

Security iGuard
Virtual Maid
Search Maid


Exit Add/Remove Programs.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked.

Download KillBox http://www.greyknigh...spy/KillBox.exe. Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy the below files and go back to KillBox. Go to File->Paste from Clipboard and then hit the button with red circle with a white X. Confirm to delete and when asked if you want to reboot now, say no:

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\system32\hhk.dll
C:\Windows\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\system32\msole32.exe
C:\Windows\system32\ole32vbs.exe
C:\WINDOWS\System32\hp66D8.tmp


Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

Delete these folders if they exist:

C:\Program Files\Search Maid\
C:\Program Files\Virtual Maid\
C:\Windows\System32\Log Files\
C:\Program Files\Security iGuard\


Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.startsear...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.startsearches.net/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.startsear...earch.php?qq=%1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.startsear...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.startsear...earch.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.startsear...earch.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.startsearches.net/
F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp66D8.tmp (file missing)
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O9 - Extra button: Microsoft AntiSpyware helper - {0860EA58-CD56-49F8-91D3-39DF527CE61F} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {0860EA58-CD56-49F8-91D3-39DF527CE61F} - (no file) (HKCU)


Close HijackThis.

Restart your computer.

1. Download Hoster http://www.greyknigh.../spy/Hoster.exe and run it. Choose the 'Restore Original Hosts' button and press OK. Close the program.

2. Right click on this link -> http://mvps.org/winh.../DelDomains.inf and select Save As to download WinHelp2002's DelDomains.inf. Save the file to the Desktop. To run the inf file, right click on it and select Install. Note: This will remove all entries in the 'Trusted Zone' and 'Ranges' also.

3. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! http://cleanup.stevengould.org/ (Alternate Link if main link don't work - http://www.greyknigh...spy/Cleanup.exe ) and install it. Run CleanUp! and click on CleanUp! button. When it asks you if you want to logoff, click on Yes.

4. Run an online scan at http://www.pandasoft...com/activescan/ and save the results from the scan!

Restart and post a new HijackThis log along with the results from ActiveScan.
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#3
Hazuki192

Hazuki192

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Hi again. Thanks for replying.

I followed your instructions carefully and in that order, but I could not get ActiveScan to work. It gets to scanning C:\WINDOWS\System32\mlang.dll and freezes in that window it pops up in.

Here is my current HJT log though:

Logfile of HijackThis v1.99.1
Scan saved at 22:54:50, on 20/05/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: HPAiODevice(hp psc 700 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 700 series\Bin\hpobrt07.exe
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1116016350731
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsec...scan/axscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AutoComplete Service (Autocomplete) - Acesoft - C:\Program Files\Acesoft\Tracks Eraser Pro\autocomp.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe


I still have the about:blank homepage come up when using IE, but the startsearches.net thing has gone.
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#4
greyknight17

greyknight17

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You should be ok now, but just to make sure, do this:

If you have a fast internet connection (broadband), run an online virus scan at TrendMicro http://uk.trendmicro...call_launch.php. Just follow the instructions on the site to run the online scan. If any viruses/trojans are detected, try to delete or clean them in that site. You may use Panda ActiveScan also at http://www.pandasoft...ucts/activescan. Otherwise, make sure your antivirus program has the latest definitions and run a full system scan.

Get Service Pack 2 at your earliest convenience.

Your log is clean.

Turn off system restore by right clicking on My Computer and go to Properties->System Restore and check the box for Turn off System Restore. Click Apply and then OK. Restart your computer and uncheck the same box to enable System Restore.

Make sure to get the latest updates for Windows and Internet Explorer at http://v5.windowsupd...t.aspx?ln=en-us.

To help prevent future spyware installations/infections, please read the Anti-Spyware Tutorial and use the tools provided.

Are there any problems now? If not, you should be set to go.
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#5
Hazuki192

Hazuki192

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I have got my homepage back now and everything seems to be running fine.
Thanks a lot for the help, REALLY appreciate it. I'll leave a donation for you on paypal.
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#6
greyknight17

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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